Welcome to GiantBigHands – Your Destination for Premium Embroidery Apparel!Dear our valued customers, we are Giantbighands, a clothing brand.At GiantBigHands, we believe in the artistry of expression and the power of personal style. We are an online haven dedicated exclusively to the world of embroidery, where shirts and caps are more than just garments; they are canvases for creativity and individuality.
Giantbighands (giantbighands.com) has 25 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listing25 approved reviews, newest moderated first
Dianne B.
I made a shipping address mistake. Customer service is wonderful. They responded quickly and have been eager to help me out. I can’t wait for the Father’s Day shirt to arrive for my husband! I would order from this company again.
Kathleen R.
Never received my order. Left numerous messages and voicemail. NO RESPONSE! Guess like everyone else I got scammed!
Ash
Got a response back promptly from this company on a chief complaint I had. Definitely gave clarification and noted that it was a technical problem that was out of their control, but I respect the honest response! Will definitely recommend them to others.
Kathleen Colligan L.
Ordered something weeks ago. Haven’t received it and no tracking information. I have emailed multiple times. Looks like everyone else is having a same problem. Is this a scam? It would be nice to have a reply or give me my $60 back. This is theft and will be reported to police. You should be ashamed of yourselves.
Mark C.
I placed an order on Dec 2nd and paid for express shipping to ensure I had it for Christmas. I am still waiting for my sweatshirt. I have emailed twice and received no reply. Feels like I’ve been scammed. I guess we’ll see.
Lmumaw
I ordered a gift for my grandmother Dec 6th and have no tracking information for this! Terrible!
Delores S.
Solved the problem. Took the time and patience until problem was resolved. I will buy from them again.
Sherry C.
They ended up getting sweatshirt to me on time. Is really cute too
Response from GiantbighandsDec 21, 2024
Thank you for your message, and we sincerely apologize for the inconvenience caused by the delay in delivery. We understand how important this purchase is for you and regret not meeting your expectations for timely delivery. After working diligently with our shipping partner, we are pleased to inform you that your order status has been updated. We will send you the details via email shortly. Rest assured, we are taking full responsibility for your order. Thank you for considering us, and we apologize once again for any inconvenience caused.
