GiantbighandsReviews of giantbighands.com

Response from GiantbighandsDec 21, 2024

Thank you for your message, and we sincerely apologize for the inconvenience caused by the delay in delivery. We understand how important this purchase is for you and regret not meeting your expectations for timely delivery. After working diligently with our shipping partner, we are pleased to inform you that your order status has been updated. We will send you the details via email shortly. Rest assured, we are taking full responsibility for your order. Thank you for considering us, and we apologize once again for any inconvenience caused.

Response from GiantbighandsNov 2, 2024

Hi Lorraine Schiavo, I am truly sorry to hear about your disappointment with the "GiGi" sweatshirt. I understand how frustrating it is when a product does not meet your expectations, especially after paying a premium price. Our shirts feature a printed effect that resembles glitter. However, based on feedback from our customers, we have recently improved our products by using actual glitter for a more vibrant appearance. Customer satisfaction is our top priority, and we take your feedback seriously. Please check your messages, as we would like to resolve this issue for you promptly. Your experience is important to us, and we want to ensure you feel valued. Thank you and deeply sorry