Kathy M.
Not so new or custom!
UPDATE: The wrong mats were sent, grommets on all mats (even 2 rear pax) not compatible and the cargo mat suggested does not fit 2015 M-B S550 SEDAN. Sara were easy to work with, tried to have engineers resolve... when they could not, refund issued. Changed 2 star to 4 star because customer service was good. I rec'd my "custom" leopard mats 12/17/21. The mats were dirty, border stitching on corners splitting, one grommet fitting was off of the rug and was in shipping box bottom and the bottom of mats were full of dirt with whitish beige fibers all over back. THEY APPEARED USED! The cargo mat size suggested for my car was too narrow. The mats do NOT appear custom for this car! I immediately called at approx 1530 CST and the phone rang off the hook. I am glad I used PAYPAL. Will update!