GG BaileyReviews of ggbailey.com

Mats don't fit. Poor quality. Poor customer service/satisfaction. DOES NOT ACCEPT RETURNS. Won't even be able to sell these new in the box. Could buy these at Dollar General for 90% less.

Avoid their Coco Mats like the plague. Mine started to fall apart in less than a year and the co.could care less! 177 bucks down the drain.

I ordered front mats on 4/29/23 and have not received them, on that date they received payment. I have left several phone messages and emails with no response. Buyer Beware!!

I purchased a nice set of floor mats for my Jeep. They sent the wrong size and I questioned them about my order. They came back and told me they didn’t have a model for my floor mats. They asked me to send them drawings of my floor mats. I spent nearly 3 hours measuring and going back and forth to my garage. I sent them my drawings and they sent only the rear mats. They didn’t fit either, but asked me a question and I told them incorrectly and they did what I asked. So I told them I would keep them since I was somewhat to blame. I also inquired about my front mats and haven’t heard back after 3 or so E-Mails. I guess they’re tired of fooling with me. I paid over $250 for the floor mats and certainly expected more from GGBailey. Very disappointed! Would not recommend them!

GGBailey makes personalized car mats. I have ordered 3 sets of these mats before and was generally pleased until this last time in July of 2021. I clearly requested all capital letters in my monogram on these expensive mats, but received two lower case initials and one capital initial in the monogram of my middle name. I pointed this out to customer service and after several back and forth emails, was told there was nothing they were willing to do. There was no attempt to correct their mistake to my surprise. Reputable companies correct their mistakes and make sure their repeat customers return again, but not GGBAILEY. I'm letting my friends know about this treatment so they won't get ripped off by this company. The mats attract attention but I make sure people know that the current car mats received were not what I ordered. Customer service should be more than a straw department so I wish to inform all to buy from a company that backs its products and doesn't mislead its customers. Caveat Emptor. WHK