Gevril WatchesReviews of gevril.com

Bought a Gevril Ltd edition watch for my wife as a Christmas present 2025. Within a couple of weeks it stopped working. Sent back to Gevril via Hartman as advised. It’s now the second week of May and still no watch and Gevril have now not even replied to my latest request for an update in 2.5 weeks. Would never buy from them ever again.

Bought a Gevril Padova water resistant After I washed my hand, the watch was full of water and fogged and stopped working. Also the leader bracelet is peeling after a few months of using very rarely. For a watch of almost £3000 the quality and services are awful. I cannot even use the 2 years warranty because I didn't register in the first 3 months and now I need to pay £150 for repair

Purchased a Gevril Yorkville from secret sales in Nov 2024. After several months the watch developed a fault with the winding mechanism. The watch was returned to Hartman retail who returned the watch to Gevril. After much false promises from Hartman the watch was eventually returned to me in exactly the same condition and with the same fault. Gevril confirmed they had assessed the watch and could fine no fault!!!. Thr watch was again returned to Hartman and they are now failing to update me and advising me to contact Gevril directly, who are also not responding. I am now at a £355 loss and no idea where my watch is. I have reported Hartman to the police for theft and will be seeking legal action against secret sales to obtain a refund as there are failing to assist. You have been warned!!!!!

Bought one and returned to Debhenhams . Hartmans are the distributor. I have confirmation they have recieved the watch.Debenhams are delaying the refund. For anyone experiencing the same issue please keep proof of posting and go back to debenhams with the receipt prove you returned it they have to honour the refund.

Purchased a Gevril Yorkville watch via Debenhams online. Arrived a few days later. Great watch, great price. Noticed the indices and hands were not luminous so contacted Gevril in New York (should have contacted Debenhams - I know) via email. After some emails was told to send the watch to a company in Manchester - Hartman Limited. Being somewhat cautious I checked Companies House and Google maps. No record of the company and not on Google maps street view! Contacted Gevril again, was told Hartman Limited was a new company recently moved to Manchester and should still send the watch to them. Sent the watch on 18th September by recorded delivery , accepted on the 20th. Thought OK, all well. No such luck!! Haven't seen my watch since. My emails to Gevril and letters to Hartman requesting any update have not instigated any response. I have now been forced to contact the police and Trading Standards to look into this matter. Buy a Gevril watch but pray it is as described.

Purchased a GEVRIL GV2 GIROMONDO watch. No instructions included as to how to fasten watch strap (leather and attached metal buckle foldover fastening). Found online manual but 4 step instructions are far too basic and not detailed enough to assist in the process. Therefore returning watch for a full refund as it is not fit for purpose and unusable.