ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
Showing 156 reviews with 3 stars · Clear filters
Yamira B.
It’s ok don’t know how to feel about it yet
Response from ZealthyApr 4, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Donna
The support you receive for the cost is not worth it! Always an excuse. Would not recommend this site. Others are more cost effective and more attentive.
Response from ZealthyMar 18, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Nitzia E.
Too many glitches. But the coach is great and great communication for my weightloss
Response from ZealthyMar 17, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
John S.
Can't answer until program delivers what they say
Response from ZealthyMar 17, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
suze
I like how easy and judgment-free this was. I dislike how complicated they make it to stop
Response from ZealthyMar 15, 2025
Hello Sarah! I apologize for the confusion that you experienced on canceling your account. Please know that your account with us is already scheduled for cancellation which will automatically expire or end on April 1. If you have any other questions or concerns, please feel free to email us at [email protected] with the subject "TrustPilot-Jaz". We're here to help!
Cathy
At first they were very helpful. Support service was great and answered all the questions in 1-2 days .Fist off they charged me 3 time for meds and membership. Once the medication came, support service was 3-4 day if then . Once I asked for a refill as requested in information, that’s where the trouble started . Almost 2 weeks before anyone would answer and then the answers were vague and always said I’ll get someone else back to you . This went on for weeks. No one would give an answer to questions about changing medications. Going on the 3 rd week and now out of my medication then all of a sudden I wasn’t qualified to receive medication. This was after I had already been prescribed meds from their provider in January. This went back and forth for days/week not understanding what was going on , I asked for a refund for membership because for 4 weeks they did absolutely nothing for me . Didn’t refill or change my meds or provide any meaningful reason. Their communication was horrible while no one knew any answers . Don’t trust them and would not refund money . Finally they refunded over charged amounts . This company does not have program together and not reliable . Stay away from them .
Response from ZealthyMar 11, 2025
Hey Cathy! I am so sorry to hear that you have had such a confusing interaction with our team. I understand your concern and would love to help. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help clarify what is going on with your account as well as review the charges. Thank you!
tammie M.
I feel like they could improve with renewing the prescription for the pharmacy. Sometimes it’s done in a couple of days other months it takes weeks. Which in return throws you off your diet.
Response from ZealthyMar 5, 2025
Hey Tammie! I am so sorry to read that you are having such a good and bad experience with your order. I completely understand your concern! Next time you do a refill if you run into any trouble, please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to assist you. Thank you!
Wendy V.
I am not clear about the dosage. I would like to talk to someone on the phone when I have questions.
Response from ZealthyMar 5, 2025
Hey Wendy! I completely understand wanting to speak with someone 1x1. if you would like to speak with a Care Coordinator, please call us at 1-877-870-0323. If you would like to speak with your Provider, then you can schedule an appointment with them here: https://app.getzealthy.com/patient-portal/visit/schedule-visit or you can message your provider and set up a time with them.