ZealthyReviews of getzealthy.com

Was prescribed tirzepatide on 5/20 and was told I would have it in 3 days. It is now 6/27 and it has still not shipped. I've received countless texts from Zealthy saying that they have "escalated it" with zero results to be shown for it. I do not believe they have the infrastructure in place to handle the orders being placed. I've completely lost my faith in their ability to provide their services and can only imagine how much of a gap in refill time there will be. UPDATE: I responded to ZEALTHY’s response and have heard nothing back from them. Par for the course. UPDATE 2: After much back and forth, I have asked ZEALTHY for a full refund (membership and medication $905) as I still don't have a tracking # for the initial GLP-1 order on 5/20. I had initially offered them a chance to make it right by expediting the order but highly doubt their ability to do so. Refund is the only route now. I will update again if they honor their word and provide a full refund. Last Update; Customer service was eventually somewhat helpful. Never got my medications. I filed a successful challenge with Klarna for the medication costs. Best piece of advice I could give as people are navigating these online pharmacy companies is to use Klarna for the charge. If you don't get what was ordered they are quick to resolve the charges.

ZEALTHY IS A SCAM. DO NOT GET SCAMMED LIKE I DID. I PAID ALMOST 900.00 AND GOT NOTHING. THE VILE WAS ALMOST EMPTY WHEN IT WAS SHIPPED TO ME. THEY PROMISED TO MAKE IT RIGHT. THEY NEVER DID. I HAVE PHOTOS TO PROVE EVERYTHING I DID ON MY END TO PATIENTLY WAIT ON THEM. THERE WAS NO COACHING. SHE SAID SHE WAS HAVING TECHNICAL GLITCHES. WORST MISTAKE OF MY LIFE.

They shipped medication after I canceled — no doctor, no access to account. I canceled my account with Zealthy on June 24, 2025. Despite that, they charged me and shipped medication on June 26, even though I had no access to my account and no doctor was following my care. Their own policies say they can’t ship to a canceled account — but they did anyway. I reached out by email, and when I tried to call, I was left on hold for ages and eventually forced to leave a voicemail. I was told by my bank to refuse the package, which I couldn’t do because they just dropped warm medication on my doorstep. So now I have medication and no doctor care - I never met with a doctor once, this need to be reported to the medical board. This is not just unethical — it’s unsafe. Sending prescription medication without consent, without access to a doctor or platform, and after account cancellation? That’s reckless and predatory. If you’re thinking of signing up — don’t. Read the fine print, and don’t assume they’ll follow their own rules.

Working with this company has been a complete headache with terrible communication and subpar support. I created an account on Friday 6/20 and placed an order on that day. I started immediately receiving notifications that I had messages from them, and when I tried to log into my account to read them, I got an error saying my credentials were invalid. When I tried to reset my password, I got an error saying that they were unable to send a recovery email. I tried about 10 times to log in to no avail. I called tech support to explain the situation. I was told it was a 'known issue' and someone would get back to me in 3 business days. 3 business days?? This did not sit well with me, so I decided to cancel my order and subscription. But guess, what? You have to log in to do that, and I wasn't able to log in because of their 'known issue' with credentials-- so I was stuck. The very next day (Saturday) I sent several emails to the support address asking them to cancel my order and my subscription. They acknowledged receiving my messages and said they would try? But they took no action. I also called the helpline several times. I would wait on hold for 25 minutes, then would be asked to leave a message. I did this several times on Saturday, and no one returned my call. I answered the many texts I received from my assigned support person asking them to cancel my subscription and cancel my order, but they could only refer me to the support email and the 1-800 "helpline". All in, between texts, email, and the 1-800 number, I requested that they cancel my subscription and not ship anything to me 16 times. Despite my many attempts to cancel my subscription and stop them from sending me anything, they changed my card $709 and STILL shipped medication that I don't want and don't trust. They still spam me, they still send messages, and I still can't get in to my account to read, manage, or do anything. They basically took my money and said 'well we shipped you the medicine and you can't return medication so...too bad for you.' This company has horrible customer service and infrastructure and ripped me off. I highly recommend you avoid this company. If they are so desperate to take money from someone, what other short cuts are they taking? Like with those mystery compounds they are sending you. Don't trust anything you read or hear from this company. They are the worst. ***Update: You see below that a rep from this company asked me to send info and they would help 'rectify the entire situation'. I followed their directive and have heard zilch. I know they are open on Saturdays because I spent my last one with them on hold waiting for someone to pick up. ***Update 6/30: Despite reaching out to their support team as they asked me to, I have heard nothing. ***Update 7/5: Still no resolution. Bots keep asking me to do the same thing over and over (e-mail support and give them my date of birth and zip code) which I have done several times. Horrible Company with horrible customer service and tech support. ****Update 7/7: Still no resolution. It's a shame you can't see all the "responses" they have posted in response to my post. They are all almost identical and lead to nothing.

I would not recommend this company. You get charged a pretty decent amount of money to begin with and before you even get your prescription sent to you and get to use it, they will already be trying to charge you for a refill. Also good luck getting anybody to message you or email you back. They still need to refund me but of course that's probably going to be a very slow process, if it even happens. I wish my experience was better, but unfortunately it wasn't great and will not be using this company and longer.

It is a scam. They took money and I have not received medication or an explanation after a full month. It is impossible to get any information or speak to anyone. I will be happy to share my interactions over “messages” for anyone that is considering Zealthy as it is clear what they are doing and no reputable company would allow this to happen.

I didn’t order this please put my money back in my account

Awful. Don’t do it. There are so many other places. At Zealthy they are very communicative until you join with your membership fee. In fact, overly so. I got so many communications that I was confused. I ended up ordering my med through them before insurance approved it. Then when it was time to represcribe and my insurance was approved, I had to demand it be put through insurance and I was sent three different links before they sent me the right one to do so. All my communication since becoming a member results in crickets until I reach out multiple times. Right now I am waiting on a response about a side effect and it has been more than three business days.