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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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They tell you 1st month is $39, but if you order 3 months it was like $216 a month. So they charged me $790 for 3 mo which included membership fee ($135). Then they only send me 1 mo of meds. I called the pharmacy which stated I had a pending Rx. I called to cancel after 1st month as I was sick 11 of 21 days. They keep telling me they sent 3 mo of meds when I keep telling them I only received 1 mo. Keep telling me shipped 3 mo no refund. Don't use them. Very unethical company. Web site not easy to use or does not work, asI hada dr visit scheduled and when I logged in and clicked connect to provider it kicked me out. I tried for 10 min to connect. Stay away from Zealthy.
Response from ZealthyJul 7, 2025
Hello Suzette! I am truly sorry to hear that you are running into this trouble with your Zealthy order. I understand wanting to receive help on your order, and I am here to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
TW
Tammy W.
What a joke
I signed up with this company the beginning of May. What a joke. They took my money and no product. Then they took $135 the following month. I called and also emailed them. They just keep telling me that they are sending my request to the refund department. They returned my a week ago .
Response from ZealthyJul 7, 2025
Hello Tammy! I am so sorry to hear that you have yet to receive an update on your refund request. I would love to assist! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you
TA
Tara A.
I AM NOT CHANGING MY POSITION ON…
I AM NOT CHANGING MY POSITION ON ZEALTHY!!!
My ordeal started on 6.27.25 when I unknowingly gave this FRAUDULENT BUSINESS my information, I had no idea paying $39 for access to medication that my Dr referred me to look into and naming Zealthy and a couple other GLP-1 providers was going to start a FINACIAL AVALANCE that I would be battling for 7 or 8 days. 6.27.25 started it all- My accounts were frozen by my bank for FRAUDULENT ACTIVITY with in minutes of paying that $39 ....My cards were shut off (still waiting for a new card ) and the BATTLE BEGAN - ZEALTHY IGNORED THE FACT THAT MY ACCOUNTS AND CARDS WERE SHUT DOWN AND CONTINUED TO TRY AND TAKE MORE MONEY FRAUDULENTLY....... 50 + EMAILS BACK AND FORTH WITH ZEALTHY S AI GENERATED REPLIES AND CONFIRMATIONS THAT MY MONEY WOULD BE REFUNDED . BUT - contradicting emails would soon follow stating my refund was in review by ZEALTHY S membership customer support. I immediately went to every app/ company I had on my phone ( PAY PAL, KLARNA, VENMO , ECT....) and SHUT DOWN THOSE ACCOUNTS - WHY??? BECAUSE I HAD OTHER CARDS BESIDES THE ONE ZEALTHY WAS RELENTLESSY STILL TRYING TO GET FRAUDULENT FUNDS FROM ALSO ATTACHED TO THOSE APPS/ ACCOUNTS. YES!!! THIS IS A GIANT PAIN IN THE ASS - BUT COVER YOURS ! !!!!! Then I went to the BBB, FTC, CONSUMER AFFAIRS , ATTORNEY GENERAL OF MY STATE AND ANYONE ELSE I COULD SEND ZEALTHY TO FOR FRAUD. I have every email , text and several voice mails from ZEALTHY that I saved and was READY TO SEND TO THESE AGENCIES AND DID. DO NOT GIVE UP !!!! THAT IS WHAT THEY WANT YOU TO DO - YESTERDAY I GOT PIST NOT ANGRY - PIST- I went into those 50 + emails ZEALTHY had sent , their AI replies that occasionally had an ACTUAL PERSON ATTACHED TO AND I ONE BY ONE HIT REPLY AND SENT THIS - REQUESTING UPDATE ON MY $866 REFUND FROM ZEALTHY S FRAUDULENT DEBIT OF MY ACCOUNT ON 6.27.25 WITH OUT MY AUTHORIZATION OR COSENT IT IS STILL NOT IN MY ACCOUNT AS YOU WILL SEE ZEALTHY STATED WOULD BE REFUNDED - SEE EMAIL THIS IS ATTACHED TOO. I BELIEVE ZEALTHY S AI HAD A STROKE AS I KEPT REPLYING TO EVERY SINGLE EMAIL FROM ZEALTHY....with in an hour of BOMBING ZEALTHY WITH THIS EMAIL - 11 emails showed up from ZEALTHY stating a. REFUND WOULD BE PROCESSED...of course I was NOT BELIEVING THAT BUT...I got a notification on my phone from my bank that read - A DEPOSIT HAS BEEN MADE TO YOUR ACCOUNT IN REFERRENCE OF A REFUND...
IT WAS ACTUALLY THE $866 THAT ZEALTHY TOOK FRAUDULENTLY ON 6.27.25. I IMMEDIATELY REACHED OUT TO MY BANK TO MAKE SURE ZEALTHY COULD NOT GO BACK IN AFTER IT - NO ' THEY CANT AND IF THEY TRY THEY WILL BE PROSECUTED!!!!
I have no idea if it was DUMB LUCK, ONE OF THE AGENCIES I GOT INVOLVED , OR ZEALTHY S AI MET ITS MATCH AND DECIDED " OMG SHE IS EVEN MOTE RELENTLESS THAN US " BUT .......... DONT GIVE UP PEOPLE!!! AND - THE FEDERAL LAW SUIT AGAINST ZEALTHY NEEDS TO BE ESCALATED , GOVERNORS OF STATES THAT ZEALTHY AND OTHER GLP-1 COMPANIES WHO ARE FRAUDULENTLY TAKING ADVANTAGE OF PEOPLE WHO ARE JUST SEEKING HELP AND MAY HAVE BEEN REFERRED TO THESE THIEVES UNKNOWINGLY BY A COMPLETLY TRUST WORTHY PHYSCIAN NEED TO BE BANNED FROM DOING BUSINESS IN OUR STATES- HOW LONG AND HOW MANY MORE PEOPLE HAVE TO BE COME VICTIMS BEFOR THIS FEDERAL LAW SUIT PROVIDES AN END TO IT ???? AND YES, I JUST ASKED THE FEDERAL LAW THAT QUESTION !
TM
Tracey M.
In May Order my medication
In May Order my medication. I was Charge 199.00 for the meds (fine) then I was charge 135 for a member ship. June 30 still no meds. Then I was charge 35.00 again in July for a membership fee. WTH $379.00 So I called and said cancel my order because Its hard to believe that in a month there is still no medication. They refunded me ONLY $199.00 for the meds (fine) I asked WHY i did not get refunded for the 135.00. Here is the response- Regarding the $135.00 membership fee, please note that this covers the provider’s review, treatment planning, and care access, and is generally non-refundable once services have been rendered, as outlined in our Terms of Use. If you want GLP1 I recommend Direct meds. Ordered it on a Tuesday and had in my hand on a Friday. Zealthy is a pure rip off. They never have an medication and they sure do not have a problem taking your money. BAD BUSINESS ZEALTHY IS A RIP OFF BEWARE.
Response from ZealthyJul 4, 2025
Hello Tracey! I am so sorry to hear that you are not having the best experience. I understand wanting a refund of this fee since you are not using the service, and I would love to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you
KA
Kay
Scam practices
Scam practices. Misleading, will attempt to make multiple card charges
Response from ZealthyJul 4, 2025
Hello Kay! I am truly sorry to hear that you are being charged for our services when you are not using them. I understand wanting to get help with these fees, and I am here for you! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you
PM
Patrick M.
DO NOT do business with this company
DO NOT do business with this company. It has now been 1 month since they charged my credit card over $600, no product has been received by me nor have I received any indication that the product has been shipped. On June 13 I called their so called “customer support” number, was on hold for 23 minutes before I was put into vmail. As of July 3rd, no response to my detailed vmail. Sent a message to them via their app on June 13th, no response as of today. For awhile I suspected this company was poorly managed, now I am convinced it’s an outright fraud. This company is a ripe target for a hungry plaintiffs’ attorney.
Response from ZealthyJul 4, 2025
Hello Patrick! I am so sorry to hear that your order has been delayed. I will do everything that I can to help ensure you receive an update right away. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
AL
Amber L.
Was charged last month and never sent…
Was charged last month and never sent the product! No refund. Total scam. I'm out $400 and had to stop my medication suddenly after a month of progress. So disappointed. Worst customer service. Please purchase elsewhere! There are plenty of trustworthy companies for GLP1s now.
Response from ZealthyJul 4, 2025
Hello Amber! I am so sorry to hear that you have yet to receive your order. I understand wanting to receive an update right away, and I will do everything I can to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you
LA
Leslie A.
DO NOT DO BUSINESS WITH THIS COMPANY
DO NOT DO BUSINESS WITH THIS COMPANY. They have horrible customer service, respond with repetitive emails (they do not read your emails -- just respond with emails that are already created). You call the NY office-- you are kept on hold. They do not answer for at least 7-10 minutes. Then they act like they have no idea what is going on. They will call you (it says Zealthy) but when you answer, they immediately hang up. DO NOT DO BUSINESS WITH THESE PEOPLE. KYLE ROBERTSON -- you should be ashamed of yourself on how you prey upon people trying to receive help.
Response from ZealthyJul 4, 2025
Hello Leslie! I am so sorry to read that you have not received the help you need from our team. I would love to review your account to help ensure that, going forward, all your questions are addressed. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!