ZealthyReviews of getzealthy.com

3.25,549 reviews
Pharmacy & Medicine
429 Lenox Avenue, Miami Beach, Florida

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Zealthy

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

mae, T.

May 1, 2025

Prescription great - Service fair

I like not having to call a doctor, that the prescription lasts for three months, and the medication has been helpful for the first couple of days. If this company delivered service like their written word, it would be 4 Stars due to the late shipment of my prescription and that there is a monthly membership fee. If the membership cost were much lower and optional after the first month, 5 Stars could be my choice. My basic experience has been that responses when messaging in the app usually happen the next day, and my prescription was delayed in being mailed. I also receive many texts and emails wanting my business, as if I had not already committed and paid; no resolution is available. FYI - Mailing of my prescription timeline. I registered on 4/15 and was doctor-approved and charged on 4/16. My prescription was to be sent between 4/17 and 4/20. It remained "pending" until I sent a message on 4/24 stating I needed to cancel to look elsewhere or expedite my prescription. My prescription was mailed on 4/25 at 4:30 p.m. and arrived on 4/29 at 1:42 p.m. Also, The randoms emails are now coming about my prescription being delivered. There processing and auto email system needs a review and updates.

Response from ZealthyMay 2, 2025

Hey Mae! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. We are always looking to improve, and I appreciate you taking the time to provide feedback on where we can improve. I do want to assure you that we are working to help ensure our partnering pharmacies are caught up and are looking into partnering with additional pharmacies to ensure you receive your order much quicker. If there is anything I can do to help ever, please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.

Zealthy reviews

Showing 156 reviews with 3 stars · Clear filters

Daniel S.
May 4, 2025
Inconsistency
I was sent a message stating that my medication was sent April 4th. I paid for 3 months. I only received 1 vial when it was supposed to 3. I have spoke with someone and the meds supposed to have been ordered and on its way however I have been going backwards and forwards and it’s very inconsistent. I am seriously thinking of not renewing my membership. Each time I speak with someone it’s different response and the wait time for a response is a hit and miss. Maybe 3-7 days wait time instead of the 24-48 hour promise.
Response from ZealthyMay 6, 2025
Hey Daniel! I am truly sorry to hear that you are not having the experience that I hope our patients are having. I understand your concern with this order, and I would love to check and ensure you get everything you paid for. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything I can to assist you. Thank you!
Douglas
May 3, 2025
Meds seem to work but try to get…
Meds seem to work but try to get refills total mess
Response from ZealthyMay 5, 2025
Hey Douglas! I am happy to hear that you are seeing the results you want, but also saddened to hear that you are having trouble with your refill. If you now or in the future need any help, I would love to assist. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I will always do everything I can to make your Zealthy journey as smooth as possible!
mae, T.
May 1, 2025
Prescription great - Service fair
I like not having to call a doctor, that the prescription lasts for three months, and the medication has been helpful for the first couple of days. If this company delivered service like their written word, it would be 4 Stars due to the late shipment of my prescription and that there is a monthly membership fee. If the membership cost were much lower and optional after the first month, 5 Stars could be my choice. My basic experience has been that responses when messaging in the app usually happen the next day, and my prescription was delayed in being mailed. I also receive many texts and emails wanting my business, as if I had not already committed and paid; no resolution is available. FYI - Mailing of my prescription timeline. I registered on 4/15 and was doctor-approved and charged on 4/16. My prescription was to be sent between 4/17 and 4/20. It remained "pending" until I sent a message on 4/24 stating I needed to cancel to look elsewhere or expedite my prescription. My prescription was mailed on 4/25 at 4:30 p.m. and arrived on 4/29 at 1:42 p.m. Also, The randoms emails are now coming about my prescription being delivered. There processing and auto email system needs a review and updates.
Response from ZealthyMay 2, 2025
Hey Mae! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. We are always looking to improve, and I appreciate you taking the time to provide feedback on where we can improve. I do want to assure you that we are working to help ensure our partnering pharmacies are caught up and are looking into partnering with additional pharmacies to ensure you receive your order much quicker. If there is anything I can do to help ever, please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.
Tami K.
Apr 27, 2025
It could be cheaper
I guess the company is ok
Response from ZealthyApr 28, 2025
Hey Tami! We are so happy to hear that things are going ok. This is exactly what we want to hear! We would love to turn your 3-star review into a 5-star review. We are always looking to improve and would love to get more information from you. Please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.
Kristi G.
Apr 26, 2025
I am new to this company but was…
I am new to this company but was excited when I saw the price and was getting great communication before start up. Since then I have paid and have been waiting for over a week to get product updates. I’m super frustrated because I’m getting Married in 1 month and wanted to use this to lose 10 pounds.
Response from ZealthyApr 28, 2025
Hello Kristi! We are so excited to have you as part of the Zealthy family and program, but I am saddened to hear that you have yet to get an update on your order. I would love to help get you an update ASAP. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I will do everything I can to help you get your order right away and ensure you are set up to look and feel your best on your wedding day.
gale J.
Apr 23, 2025
I told them I had mistakenly given…
I told them I had mistakenly given myself way too much medicine the first time, and that the hospital said this happens often. I got no response it was as if I hadn't said this.
Response from ZealthyApr 24, 2025
Hey Gale! Oh goodness, I can not imagine how concerning this situation must have been for you. If this EVER happens again, please call us at 1-877-870-0323 and message us in the messaging section of your account, and our team will ensure a Provider reaches out ASAP to address the issue. If there is ever anything we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Angel W.
Apr 22, 2025
I don’t really feel like this medication is working for me
I don’t really feel like this medication is working for me. I don’t like how I get multiple duplicate emails and texts as if I’m not already a member.
Response from ZealthyApr 24, 2025
Hey Angel! I am truly sorry to hear that you are not seeing the results you want so far. I understand how this can be disappointing, Please remember that every person's body is different, and results happen at different rates. I do suggest reaching out to your Zealthy Provider and Coach. Your Provider can review your current order to ensure you are on the right track. Your Coach can provide you with tips on anything from exercises to healthy eating. Your Coach can also be a great support system for you to help encourage you on your journey. I know together we can help you reach your goal. For the extra emails and texts you are receiving, please send an example to [email protected] with the subject line "Trustpilot-Lydia" and I will have my technical team review your account. Thank you!
Todd
Apr 19, 2025
Not sure what i think so far …
I had submitted insurance card information and was never updated if accepted or not and was charged the full amount even though it said you would inform me if insurance would participate or not. Just wanted the make amount I guess
Response from ZealthyApr 22, 2025
Hey Todd! I am so sorry to hear that you have yet to receive an update on your Prior Authorization. I absolutely understand wanting to receive an update, and I would love to help you out. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to get you an update on your PA right away. Thank you!

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