Chelsey S.
This app is garbage and needs a reworking
The app absolutely sucks. They staff will message you back and the reply will appear some days and not others. They come through a text but not synced up to the app, so providers don’t see you have already messaged back and now you are playing tag. The money is insane, you pay 200$ for a monthly fee for this “support” through a faulty app. I have sent in a prescription request several times and the staff member will still tell me to request because the app is showing up and telling me “action needed”, when I have done so multiple times. I’m happy with the medication but for the money I’m spending on a monthly membership is completely outrageous with lackluster results.
Response from ZealthyApr 29, 2025
Hey Chelsey! I am truly sorry to read that you are not having the experience that I hope our patients are having when using our services. I would love to turn your 1-star review into a 5-star review. We are always looking to improve and would love to get more information from you. Please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.