ZealthyReviews of getzealthy.com

Response from ZealthyJul 16, 2025

Hello Houda! I am so sorry to hear that you are having this experience and have not gotten he help you need with your recent fee. Please feel free to email [email protected], message us in your account, or call us at (877)870-0323. We respond to all emails and messages within 1-2 business days at most. Any of our Zealthy Coordinators would love to help! Thank you.

Response from ZealthyJul 16, 2025

Hello Lawrence! I am so sorry to hear that you are feeling this way about our Care Team. I would like to review your account to see who and where we can improve to ensure a better interaction in the future. I can also help solve any issues you may be having. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 16, 2025

Hello Marc! I am so sorry to hear that you were having trouble signing up for our services. We accept all major credit cards and debit cards. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. I understand wanting to get help with the $39 fee. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 16, 2025

Hello Emily! I am truly sorry to read that you have had this experience. We recently had a delay with one of our partnering pharmacies. To solve the issue, we have partnered with another pharmacy to help ensure that all orders arrive in a timely manner. I understand wanting to receive help with your recent charge. I will do everything I can to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 16, 2025

Hello! I am truly sorry to hear that you are being charged for our program when you are no longer using it. I understand wanting to ensure your membership is canceled, as well as receive help with the charges. I am here for you! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyJul 15, 2025

Hi, I’m truly sorry to hear that you’re considering canceling your subscription. We understand that making changes can be difficult, and we want to ensure you’re getting the most out of our services. We’d love to understand what’s causing your hesitation—if there’s anything specific we can address or improve, we’re happy to work with you to find a solution. For more details about cancellations, please review our 'Cancellations and No Refunds' policy: Terms and Conditions (https://www.getzealthy.com/terms-of-use). To clarify, our weight loss plan starts at $39 for the first month and then renews at $135 per month. Please note that: • Compounded Semaglutide/Tirzepatide is not included in the membership price. • For branded GLP-1 medications, we only prescribe them—you will need to pick them up from your local pharmacy, where they may be covered by insurance. Here’s what our weight loss plan includes: ✅ Support from medical providers and access to affordable compounded medications ✅ 1:1 coaching for personalized guidance ✅ Access to our Prior Authorization Team to assist with insurance coordination To explore more options for compounded GLP-1, click here: Link (https://www.canva.com/design/DAGEFR_30So/d5g_VSH_oTQ47fx2IcQP9Q/view?utm_content=DAGEFR_30So&utm_campaign=designshare&utm_medium=link&utm_source=editor) Please let us know how you’d like to proceed or if there’s anything we can do to improve your experience. Sincerely, Anna Zealthy Coordinator

Response from ZealthyJul 16, 2025

Hello Jennifer! I am truly sorry to hear that you are not getting the help you need with your recent order. I understand wanting to get help, and I will do everything I can to ensure you get an update right away. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!