ZealthyReviews of getzealthy.com

I signed up with Zealthy on July 20, 2025, expecting a telehealth consultation to receive a GLP-1 prescription, as advertised. I submitted all my personal info, including my driver’s license, and entered my debit card details. After I clicked “Submit,” I was taken to an error screen that said, “Oops! Something went wrong.” I assumed the transaction failed and hit the back button—only to find that I had been charged twice. I called immediately to resolve the issue. I did get a callback that same day, but it was almost impossible to hear the representative due to loud, unprofessional background noise—literally chickens and roosters. I explained I was double charged, and the rep said I wasn’t in the system yet, and that nothing could be done until I received a confirmation email. That email never came—just a generic message about pricing with no confirmation number or appointment details. Then, on July 23, I received an automated-sounding callback urging me to “complete my setup.” I didn’t want to risk being charged again, so I called back. As soon as I said I was calling to dispute charges, the rep suddenly claimed they couldn’t hear me—despite my phone working perfectly. That response felt extremely suspicious and unprofessional. To this day, I have received no consultation, no service, and no refund. I’ve been charged twice for something I never received and treated with zero accountability. I strongly warn others to stay away from this company. My experience felt disorganized at best and possibly fraudulent at worst. I’m now disputing the charges through my bank.

While receiving the med I would receive texts messages ALL DAY with one of them coming in at 230AM. I canceled my membership on July 12th and have an email from that day inquiring to restart my membership proving that I did cancel it. On July 17th i was charged the $135 TWO TIMES even though I had canceled my membership five days earlier. I called and sat on hold for over 30 minutes. When I did speak to someone I was told my account was still active and he could see I was charged twice and it must’ve been a “system glitch” he then promised me that my account would be canceled and he had escalated the issue to the “appropriate team” and I should be seeing a refund “in the next day or two”. So, I looked on July 21st and still no refund and my account WAS STILL ACTIVE. I called again and sat on hold for 20 minutes. The guy had me go through the steps to cancel my membership for third time and assured me that my refund was being processed but that they had up to 10 business days to complete this and I would receive a call or text message regarding it. I looked again today (22nd) and guess what? MY MEMBERSHIP IS ACTIVE! I went through the process to cancel for fourth time and emailed this time including screenshots of email and each time I attempted to cancel. I get a response saying they can confirm my account is still active and they acknowledged my FOURTH attempt to cancel an full refund of $270 and they are reviewing the details and will follow up once they have an update. I let them know I will be contacting my bank on Thursday about the theft they have committed and will be speaking to my attorney as well now. Seven days to refund along with not canceling my account and taking money for service that was canceled along with charging me TWICE is THEFT! UPDATE: I eventually had to go to my bank with all the emails, screenshots, phone conversation recordings and dispute the charges and cancel my debit card since the membership WOULD NOT cancel. I got my money back due to dispute. Guess what?? After attempting to cancel my membership over 8 times….its still active! Good luck running my canceled debit card!! I reported this company to the FTC and IC3(a division of the FBI).

i would never use this company i have ordered my product over 3 weeks ago and yet still no delivery of my meds. or update . after multiple calls they finally stated they are going thru a pharmacy change. which to me as a customer means nothing as a company you should have the product available or dont take the money

They put you on an automatic renewal which wasn’t clear to me. I decided I wasn’t going to use it anymore because it made me sick. They charged my account without notice. I asked for a refund on the same day they charged me and would not do it. My side effects were extreme dizziness, heat sensitivity, lack of energy. Side effects lasted a month after taking it. I’ve lost most of my weight on low carb dieting without side effects.

DON’T DO IT! I paid for the consultation and chose which medication I wanted. I was then told that I would be charged $288 today and the remaining $600 at a later date. Lo and behold I was charged $866 all at once. Thankfully my credit card stopped the payment. I canceled my membership on June 26th and have continued to receive email after email about them attempting to charge my credit card the $866!!!! I’ve emailed customer service about this issue and was told that everything would be taken care of. It is July 21st and I’ve received a total of 19 emails from Zealthy (since June 26th) trying to charge me for the medication. This is NOT ok!

On 7/21/25 I was on their website and proceeded with a questionnaire that asked for credit card information and a 39 dollar review fee. They state you will not be charged if not approved. I got to the end and saw the statement that medication was not included in the membership so I decided NOT to order. The charge was going to be nearly 600+ and a prepayment of membership with no medication supplied. I didn’t procede and decided to check my credit card and saw that they had already charged me 39 dollars. I contacted them by email and they stated I would be billed monthly and it’s a no refund policy unless I cancel moving forward. They instructed me to log into my account and cancel but I cannot log into my profile to cancel unless I finish creating an account which they require me to provide id verification of my government picture identification card. I refuse to provide them with this private information knowing that they have already stollen money from me without me even finishing the review process. So I have no way to cancel their monthly charges other than cancellation of my credit card. I have also tried to contact them by phone numerous times and they stated wait time of 4 minutes or less and you are put in hold for hours with nobody ever answering the call. It then tells you all operators are busy to leave a message for a call back, but you can’t leave a message because the line just hangs up on you. When I was able to leave a message I received a call back and the person told me they cannot cancel an account unless I finish the application by providing my government picture identification. Once I do that then they can “review” a refund decision and I’ll have an “option” to cancel membership but until i provide more personal information I will continue to be charged. This is a fraudulent company taking thousands and thousands of dollars from innocent people with false advertising and credit card theft and needs to have legal action taken against them.

Canceled my subscription months ago, wake up this morning to a $135 charge out of nowhere. Was actually thinking about using them again. I have left Zealthy a message, am hoping for a refund.

When I first ordered zealthy, it was supposed to be shipped within 2 business days (the whole reason I ordered from them bc I was trying to start taking it asap before my wedding), it took WEEKS for it to ship and receive. After I waited about a week, I tried canceling my prescription. I called about 50 times and emailed SO MANY times, with no answer via phone call and no helpful answer via email. My prescription had plenty of time to be canceled before getting filled and they would not acknowledge me. Very ridiculous. 0/10 experience. Do not recommend. Definitely felt like a scam until I actually received the prescription way later.