ZealthyReviews of getzealthy.com

There is absolutely no communication!! And I was wrongly charged a monthly membership fee and am getting no where for a refund. I paid over $2000 for a six month membership and weight loss medication. Then a couple of weeks later I get charged $135 for a monthly membership fee! I messaged them and they did respond asking if I was looking for a refund and then nothing. I messaged 3 or 4 times since then and get absolutely nothing and then on my account it says next payment due like they’re gonna try and charge another fee. I also keep getting texts and emails saying “ we’ve missed you, reactivate your account now” I had not canceled anything.

I will no longer be using this company for my weight-loss needs. The fact that they can't get any billing information correct is absolutely ridiculous. I get messages about my order being processed, at the pharmacy, etc. and it's a damn joke. I've tried to re-new a prescription for almost a month now. You can’t talk to a person. I’m assuming it’s all AI driven. Every reply “message” has the same sentences like it’s copy and paste. I'm done waiting for my medicine and I'm going to take my business somewhere else. I suggest you do the same. **UPDATE** They reached out and still had no idea what was going on. Go somewhere else. I talked to a real person within 15 minutes of me going to a different company. So much better!

I was charged for a membership that I did not sign up for. I took a survey and they took it up on themselves to charge me for a membership. I requested a refund and of course they kept the money. Stay far away from them.

If I could give this Zealthy a negative review, I would have. After the initial payment and interview, I was told that because I had Medicare that I would not qualify for their products. Then they charged me $135. for a membership I couldn’t use. I cancelled. Then in July, they charged me twice for a membership that I couldn’t use and had cancelled. My attorney finds this very interesting. Stay tuned!

They refuse to cancel my so called "membership" that I don't even think I signed up for because I went with another provider, and keep trying to bill me. I've sent multiple requests, but nothing changes and they keep trying to bill me. It's bee at least 3 weeks of this nonsense and they just tried charging my card again.

I would give this company 0 stars if I could. Very misleading. When i got to the end of all the info realized I could not afford it. Decided not to go with this company, however they proceeded to charge me every month for a membership fee. I spoke to two different people on the phone. One lady stated that my membership was canceled and I would receive a refund they continued to charge me. Second employee stated all he could seen was one month of charges. I asked to speak to a manager he would not allow me to . said they were on the phone I explained I would hold he stated I can't hold. I did my due diligence and gave them every opportunity to make it right and they did not.

I had a bad experience using the app as it wouldn’t allow me to make the payment online the app kept giving me errors and I had the funds necessary in my account. I had to call in manually to have it processed and then I was told it went through successfully and then a few days later I was contacted once again to update my payment information and telling me that it was not processed on their end. It has all been confusing and stressful. I hope these errors can be corrected in the app in the future. Thanks.

They said that I did not qualify but they still charged me twice for the product. I have been fitting with them for a couple of months and have only one of the refunds. Fraudulent business.