Rhonda L.
I signed up and ordered my initial GLP…
I signed up and ordered my initial GLP 1 with no problem. But the 3 month renewal has been an absolute nightmare. I paid for 3 month subscription and prescription on April 20 and have not received it as of today May 6. They keep telling me it's been received by the pharmacist and will be shipped soon. For $670, it should be an immediate shipping. I'm very disappointed and to add insult to injury. I realized that I signed up with the wrong company. I'm not sure if I should continue waiting or get a lawyer. Either way, I have no intention of losing that kind of money because of poor customer service.
Response from ZealthyMay 7, 2026
Hi Rhonda, we’re truly sorry for your experience. Waiting this long after paying for your renewal, while continuing to be told the order will ship soon, is understandably upsetting. We hear your frustration around the delay, the cost involved, and the lack of resolution, and we apologize for the stress and disappointment this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.



