Gin
NIGHTMARE! Do not give them your contact info!
NIGHTMARE! It's a bait and switch and false advertising and they absolutelywill not leave you alone to the point it is harassing. They advertised $150/month for 6 months. Pricing was ACTUALLY $866 for 3 months, but they won't even give you actual pricing until you pay the $79 joining fee. Obviously I didn't pay $866 for 3 when they advertised 6 months for $900. So I just didn't checkout, whatever, they can keep the measly joining fee. Then the calls and emails started. 3 automated calls a day at all hours to my cell telling me to finish joining, subscribe, plus 2 emails a day. I gave them my real contact info because I was planning to work with them. Everytime they called, I pressed 1 as instructed to talk to a real person, there was no opt out option, call just hung up on me. I replied to every email asking to be left alone, explaining the bait & switch and that I didn't want to join. Got back automated responses trying to sell me cheaper meds. They still won't leave me alone a month later. Try literally any place else. EDIT: They responded here to say "contact our Customer Service email so we can resolve this for you" - I've BEEN contacting that Customer Service email everyday for over a week AND I've tried calling them - they haven't resolved anything. 2nd Update: After 10 days of back and forth, I was told today that I have to do the online portal cancelation. It was trying harder to stop me from "canceling" than a gym membership and I got an immediate call at 7 am to "verify my cancelation." Do not give this place your contact info, they will never let you go!
Response from ZealthyAug 11, 2025
Hello Gin! I am so sorry that you have yet to get the help you need with your account. I would love to personally assist you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!



