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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Make sure you read fine print because they’ll gladly take that $135 or more membership fee, probably won’t communicate if you’re trying to make changes and that fee is apparently non-refundable. I kept my account open while trying to contact them on the app and email AND with it looking like I still owed and they will not refund no matter what. They withdrew then blamed it on a “bug” that my account looked past due. Terrible business practice especially after being a paying member for almost a year. After finally being able to reach them by phone, they were of no help and could care less if you could really use that money that paid for nothing. My intentions were to resume at a later date. Needless to say I will not and do not recommend this company.
Response from ZealthyAug 13, 2025
Hello! I am truly sorry to hear about this unexpected fee. I understand wanting to receive help with the fee, and I would love to look into your refund request. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
NA
Natalie
This is the WORST company!
This is the WORST company!! I received confirmation on 4/1/25 that my account was canceled and I'm STILL being charged $135/month. I've contacted customer support many, many times and keep getting the same type of emails with no resolution to my repeated attempts for a refund. I have contacted my bank today after month of trusting they would issue refunds. I was informed by my bank that the company puts through the $135 charge under slightly different company names, such as Zealthy and getzealthy.com. I urge everyone not to utilize this company!!
Response from ZealthyAug 13, 2025
Hello Natalie! I am truly sorry to hear that you are being charged for our services when you are not using them. The only way we can charge you is if your weight loss membership with us is still active. I would love to review your account and help ensure you are not charged again in the future. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
TC
Troy C.
Crooks
Please don't mess with these crooks.i said yes to find out first payment was $670. I told them forget it and cancel me,this was 2 weeks ago and yesterday they tried getting money again. I had to call bank to block them. I can imagine if they got it the problems trying to get it back.I would not even trust their medication at this point. Please stay away from them
Response from ZealthyAug 13, 2025
Hello Troy! I am truly sorry to hear that we are trying to charge you for an order that you are not wanting. I understand wanting to receive help right away, and I would love to assist you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
JV
Jordan V.
The absolute worst company and…
The absolute worst company and incredibly predatory. I signed up and cancels on the website in 10 minutes after getting the pricing. I repeat I canceled on the website. They attempted to charge me two more times after this. I called and went through customer service and was assured I was canceled and would receive no more charges. This then repeated three more time after three more calls. Welp it happened again this morning. I am reporting then to the better business bureau as well as consumer reports. They will attempt to steal from you over and over again.
Response from ZealthyAug 12, 2025
Hey Jordan! I am truly sorry to hear about this attempted charge. I understand wanting to ensure everything is canceled out and you are not charged again in the future. I am here to help! I have made sure your account is canceled and that the charge will not go through. If there is anything else I can do to help, please feel free to reply to the email I have sent you. Thank you!
YC
Yonno C.
STAY AWAY FROM ZEALTHY
ABSOLUTELY, do NOT use Zealthy! Canceled my membership & i was still charged $135! They keep sending me generic responses. Emailed 22 different people & im still getting the same crappy responses! They also double charged me without any remorse. Told me some BS about the website being messed up & that's why my account won't cancel. Keeps saying it's "set to be canceled"! Terrible company!
Response from ZealthyAug 12, 2025
Hello Yonno! Oh no, I am truly sorry to hear about this unexpected fee. I absoutely understand wanting to receive help with your account, and I would be more than happy to help you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
CM
Connie M.
Biggest scam company of the year
I signed up online for Zealthy as it advertised it could provide weight loss meds for less than their competition, so I switched to them a month ago. No meds showed up. When I called to complain, they said I had only paid for a weight loss coaching service and a paper RX. I requested a refund, which I got, but the matter was not over. A month went by and $135 was taken from my account. I tried to call to complain, but this time I was on hold for 30 minutes, after which I was involuntarily bounced into their v-mail and no one ever called me back. So I responded to Zealthy's numerous emails, requesting a credit. Instead, they billed me another $135 the following day. By email, they explained it was for an "annual fee." So now I am out $270.00 with no product at all! After considerable more emails, they told me I was required to use a portal to cancel my membership. However, I didn't have a portal. When I tried to set one up, it told me one already existed. When I tried "change password," the system said, "Error sending password code." So the portal is just another ruse for zealthy to keep my money. There is no mechanism to get this scam company to do the right thing. There may be other testimonials on this review site where this has not happened to others (which I suspect are zealthy-generated), but I desperately wished I'd read reviews before making this online purchase for a misleading "product," hidden charges, duplicate billings, and no way to reach the company in a way that meaningfully corrects their sins to get the out of my life.
Response from ZealthyAug 12, 2025
Hello Connie! I completely understand wanting to receive help with this $135 monthly membership fee. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee.
I would be more than happy to help ensure your account is canceled so you are not charged again in the future. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
AV
Anna V.
Spent $670 and never received my medication!
I am so upset and out $670 now - I ordered and paid for 3 months up front, received a package with syringes only, no medication!! I reported this and it took weeks for an automated reply stating they closed and denied my escalation and that I would need to re-order. HORRIBLE customer care, never spoke to a live person after several attempts to do so!
Response from ZealthyAug 12, 2025
Hello! I am so sorry to hear that you did not receive your order. I understand wanting to receive help right away, and I am more than happy to assist you. Please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
CS
Christian S.
These people are scammers
These people are scammers. They don’t even answer the phone when you call. My account was deactivated and they were still charging me unauthorized. Do not use this company!
Response from ZealthyAug 11, 2025
Hello Christian! I am so sorry to hear that you have yet to get help with your account from our team. I absoutely understand wanting to ensure your account is canceled, since you are not using the service. I can make sure it is! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!