Daniel
Zealthy is a fraudulent telehealth…
Zealthy is a fraudulent telehealth "service". Avoid altogether. They are currently being sued by the DOJ and FTC (filed May 31, 2024) for unfair and deceptive privacy, data security, marketing and billing practices. Furthermore, as of April 23, 2026, the DOJ has moved to put a freeze on the company's assets and put them in receivership. CEO Kyle Robertson jumped ship from his previous company, Cerebral, after similar litigation was filed against that company back in 2022. Zealthy and Robertson have been implicated in what the DOJ has described as "systemic improper and dangerous telemedical practices", which includes "the routine ordering of prescriptions by foreign call center contractors and other non-clinicians with no medical license, including the systemic misuse of the names and National Provider Identifier (NPI) number of doctors to order many thousands of prescriptions for patients they did not actually treat or order a prescription for, without their knowledge or clinical supervision, even when they have never been employed by Zealthy". Reportedly, the stolen identity of one doctor was used to write as many as 8,000 prescriptions. Zealthy lost its medical merchant certification from credentialing organization LegitScript in 2025 after it failed to disclose the mentioned DOJ litigation. Ad platforms and payment processors dropped Zealthy which then created shell companies to get around it. Company executives also used credit cards to buy their own subscriptions, diluting the rate of consumer credit card chargebacks to improve their transaction dispute rates to make them look better for their bankers and lenders.
Response from ZealthyMay 18, 2026
Hi Daniel, we’re truly sorry to hear about your concerns and understand how alarming and upsetting this information must feel. We also understand your frustration regarding trust, billing, and the overall experience you described, and we sincerely apologize for the concern and distress this situation has caused you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,