Shannon G.
Charged after cancelled, refused refund
I cancelled this service after the trial period because I went back to Life MD. I was charged $135 four consecutive months after the customer care team ensured my account was cancelled. They refunded 1 month only. I have been going back and forth with them for FOR WEEKS now on regard to the other 3 months worth of refunds. Their customer care team is useless, AI responses. I filed a complaint with the BBB a few weeks ago for resolution and they have not responded to that either. Horrible experience. If I could give zero stars I would.
Response from ZealthyAug 16, 2025
Hello Shannon! I am truly sorry to hear that you were charged for our services after you canceled the service. Please email me with the cancelation proof and your account information and I will be more than happy to review your refund request. You can email these details to [email protected] with the subject line "Trustpilot-Lydia". I look forward to your email. Thank you!



