ZealthyReviews of getzealthy.com

Response from ZealthyAug 19, 2025

Hi CGold, I’m truly sorry for the frustration and delays you’ve gone through. That’s not the experience we want for anyone. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally reply within 1–2 business days and will work 1:1 with you to make this right. Thank you for giving us the chance to fix this for you.

Response from ZealthyAug 20, 2025

Hello again, David! We’re truly sorry to hear about your experience and completely understand how frustrating this must be. This is absolutely not the experience we aim to provide, and we take situations like this very seriously. We’d appreciate the chance to look into what happened and make it right. If you're willing, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Thank you!

Response from ZealthyAug 19, 2025

Hey Christine, I’m really sorry to hear about your experience and the frustration it’s caused. I completely understand your concern.  Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally reply within 1–2 business days and will work 1:1 with you to resolve this quickly. Thank you for giving me the chance to make things right.

Response from ZealthyAug 19, 2025

Hello Tina! I am truly sorry to hear that there was confusion on how our weight loss program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. If you are still in need of help, please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyAug 19, 2025

Hello! Thank you for reaching out. I am truly sorry to hear that there was confusion about how our weight loss program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. If you are no longer needing the service, I understand wanting to ensure the service is canceled. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyAug 19, 2025

Hello Stephanie! I’m so sorry to hear that you haven’t received assistance regarding your recent fee. I completely understand your desire for prompt help, and I would be happy to assist you. Please email me at [email protected] with the subject line "TrustPilot-Lydia." I respond to all emails within 1-2 business days. I look forward to your email and the opportunity to work with you one-on-one.

Response from ZealthyAug 19, 2025

Hello again, Jeannie! I want to assure you that Zealthy does not use a "computer generated response" to work with any of our patients. As a Zealthy Lead Coordinator, I would love to assist you and help resolve this issue. Please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyAug 21, 2025

Hello Nicole! I am truly sorry to hear that we have not been able to resolve this issue with your recent order. I understand wanting to receive help, and I will do everything that I can to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!