Kyle E.
Scam alert!
Scam alert! They will not cancel your account when you cancel after they fail to deliver. They will also double bill you. Any attempts to get them to stop will result in you having the same conversation until you give up. Stay far away. I've had to cancel my card to stop them from continuing to bill for no services provided. I've also spent hours trying to get them to remove my account, providing proof they've confirmed I canceled months ago multiple times, yet they keep claiming it's activated yet again. They'll also say they'll refund you when you complain about them not providing any services. They won't. Instead they'll bill you again, then when you say anything again they'll send you a link that says they don't do any refunds of any sort. Their support is purely an auto responder working off key words hoping you'll give up and let them continue to bill you without ever providing any services.
Response from ZealthySep 4, 2025
Hi Kyle, we’re truly sorry for the experience you described, feeling like your account wasn’t canceled even after multiple requests, being double billed, spending hours trying to resolve it, and not receiving the refund you were promised is understandably frustrating. That’s not the kind of service we want anyone to go through. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I personally respond within 1–2 business days and would love the chance to work with you 1:1 to review your account and make this right. Thank you for sharing your feedback with us.



