ZealthyReviews of getzealthy.com

Response from ZealthyOct 8, 2025

Hi there, we completely understand how upsetting and unacceptable it is to receive an empty vial after investing so much in your treatment, and then not get timely support to resolve it. You’ve been more than patient, and we’re truly sorry for the stress and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line “TrustPilot–Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to review this closely and make things right. Thank you for bringing this to our attention.

Response from ZealthyOct 7, 2025

Hi there, thank you for sharing your experience, and I’m truly sorry to hear how frustrating and upsetting this has been for you. I understand your concern about the charges, the difficulty canceling your membership, and the delays you’ve faced in getting clear communication. This is not the experience we want for anyone. Please feel free to email [email protected] with the Subject Line “TrustPilot–Jojie.” I personally respond to all emails within 1–2 business days and look forward to working 1x1 with you to get this resolved. Thank you.

Response from ZealthyOct 7, 2025

Hi there, we completely understand how upsetting it is to be charged after canceling, especially when you never placed any product orders. That’s not the experience we want for anyone, and we’re truly sorry for the stress and frustration this has caused. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to review your account carefully and resolve this properly. Thank you for bringing this to our attention.

Response from ZealthyOct 7, 2025

Hi there, we understand how upsetting it is to keep seeing charges after multiple cancellation attempts and to feel like you’re not being heard through support. That’s incredibly frustrating, and we’re truly sorry you’ve had to deal with this. Your feedback about the cancellation process and support follow-through is very important, and we take it seriously. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to get this resolved properly. Thank you for giving us the chance to make things right.

Response from ZealthyOct 6, 2025

Hi there, we understand how frustrating it must have been to deal with multiple charges, long delays in receiving your medication, and the difficulty canceling through the mobile site. This kind of experience is truly not what we want for our patients, and we’re very sorry for the stress this caused. Please feel free to email [email protected] with the Subject Line “TrustPilot–Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to get this resolved properly. Thank you for giving us the chance to make things right.

Response from ZealthyOct 6, 2025

Hi there, we completely understand how upsetting it must have been to deal with multiple charges, delays in receiving your medication, and the difficulty canceling your membership. That’s not the experience we want for anyone, and we’re truly sorry for the frustration this has caused. We’ve sent you an email to help resolve this and assist you further with your Zealthy account. We hope to hear back from you soon so we can make things right.

Response from ZealthyOct 3, 2025

Hi Ashley, we understand how upsetting it is to keep getting charged after canceling and not receiving anything in return, and we’re truly sorry for the stress this has caused. This isn’t the experience we want for any patient, and we want to get this resolved for you as quickly as possible. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to fix this properly. Thank you for bringing this to our attention.

Response from ZealthyOct 2, 2025

Hello Sarah! I am truly sorry to hear that you are feeling this way and that you have had trouble placing an order. I do want to assure you that we are not a scam and help 1000s of patients daily with our telehealth services. I would love to further review your account and help resolve this issue. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!