ZealthyReviews of getzealthy.com

Response from ZealthyJul 2, 2026

Hi Carlos, we're sorry to hear about your experience. We understand your concern about being charged after attempting to cancel your membership multiple times and not receiving the resolution you were hoping for regarding your refund request. That's certainly not the experience we want for our patients. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from ZealthyJul 1, 2026

Hi Lucas, we're truly sorry to hear about your experience. We understand your concern regarding the multiple charges to your account and the lack of follow-up after your case was sent for review. That is not the experience we want anyone to have, and we'd appreciate the opportunity to personally look into this for you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from ZealthyJun 15, 2026

Hi there, we appreciate you taking the time to share your experience. We are sorry to hear about the extended delay with your approved refund and understand why this has impacted your trust in our service. Your concerns are important to us, and we'd welcome the opportunity to personally review your case. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from ZealthyJun 8, 2026

Hi Olivia, we’re truly sorry to hear about your experience. We understand how frustrating it must have been to be charged and feel that you did not receive the product you were expecting. We sincerely apologize for the disappointment and inconvenience this situation has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,

Response from ZealthyJun 8, 2026

Hi Shaunessi, we’re truly sorry to hear about your experience. We understand how frustrating it must have been to repeatedly encounter issues with the refill process, receive no resolution after reaching out for help, and continue being charged while going without a product for several weeks. We sincerely apologize for the stress, inconvenience, and disruption this has caused, especially given the importance of maintaining access to your treatment. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,

Response from ZealthyJun 3, 2026

Hi Pam, we’re sorry to hear about the confusion and frustration you experienced during the signup and billing process, especially after expecting only a one-time charge and then seeing additional charges appear. We also understand how upsetting it must have been to receive conflicting information from support and not get the resolution you were looking for after reaching out. We take concerns like this seriously and regret that your experience did not reflect the clarity and support we aim to provide. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,

Response from ZealthyJun 3, 2026

Hi there, we’re truly sorry to hear about your experience and understand how upsetting it must have been to discover recurring charges over several months when you did not use the service, and then feel that your concerns were not adequately addressed. We also understand your frustration with the cancellation process and the impact this situation has had on your trust. We sincerely apologize for the frustration and inconvenience you experienced. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,

Response from ZealthyJun 1, 2026

Hi Erin, we’re sorry to hear about this and can understand why seeing duplicate charges on your card would be alarming and frustrating. Billing issues that impact your account or create concerns about fraudulent activity are never the experience we want for our patients, and we apologize for the inconvenience this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,