Puff L.
I regret to share my disappointment…
I regret to share my disappointment with Getzhealthy. Despite a payment exceeding $600, I encountered automated responses and, more concerning, received no medication after a month. Daily requests for a tracking number went unanswered. To compound matters, they attempted to charge my card twice. The refusal to refund the first month, despite not subscribing to anything, adds to the frustration. Such a combination of payment issues, lack of communication, and unfulfilled services reflects poorly on their reliability and customer care.
Response from ZealthyDec 15, 2023
We sincerely apologize for the disappointing experience you had with Zealthy, and we appreciate you taking the time to share your concerns with us. Your feedback is invaluable, and we want to assure you that we take it seriously. We apologize for the inconvenience you've faced with response times, charges and medication tracking. We genuinely appreciate your feedback as it helps us improve our services. Please email [email protected] so we can help resolve this for you.