ZealthyReviews of getzealthy.com

I have paid for 3 month supply but they keep telling me i have not paid and need to update payment - which i then have to prove over and over it went through - it has been 14 days since i paid and nothing just more issues

If I could give them no stars I would . Their ad is what got me. I was in sounded like a great option and convenient for me. I scheduled the appointment and no provider showed. I called thought it was odd. I rescheduled optimistic it was not going to happen again and it did. Don’t give these people your money if they can’t even take your valuable time seriously.

Customers have been experiencing dissatisfaction due to poor customer service characterized by a lack of responsiveness. There's a consistent failure to follow up with inquiries, leaving customers feeling uncertain about their next steps. This creates the impression that the company is more focused on collecting payments than addressing customer needs.

2nd update: they finally sent it but my insurance actually didn't cover it. I had to do most work on my own to find out things. I decided to order the semaglutide...2 weeks and they haven't sent it out. They keep saying there is a backlog and when I ask about how I will be charged they said I will continue to be charged regardless of receiving medication or not. So say they take 2 months to ship, I will be charged those 2 months despite not receiving what I paid for. The good reviews for this company are fake. Online, reddit and everywhere they have bad reviews. Update: they just keep responding to say they are "working" on submitting it. As much as they charge a month they dont have any excuse as to why they are taking this long to send something as simple as a PA. 100% scam. I literally just got off the phone with my insurance company who stated they NEVER received prior authorization from anyone for me. When I call zealthy they swear up and down that they submitted it and when I ask them why my insurance hasn't gotten it then they say idk I will have to check on that. My suspicion is they aren't going to check. I decided to do my own little investigating because the little indicator on my zealthy homepage hasn't changed from processing the whole time. And it got me thinking since they are a business who sells their own compound...what if they said they were trying to get a PA but actually they aren't, because they just want u to pay out of pocket for theirs?Well today my suspicion was confirmed. This is saddening for me because I have fantastic insurance and I have so much history and medical records proving this is the right choice for my body so if they actually would have sent a PA in it probably would have been approved. After this review I'm cancelling with them and I'm just going to ask my in person provider to help me.

I was were to do it all over again I would NOT JOIN Zealthy. So far, this is month 2 and I have called various times about different issues. They keep charging my account and I have gotten now where. It keeps saying update my profile and I try and even when I do, it still claims I need to update my profile. I think this is just a stalling tactic by them to get your money. They should not charge you if you get zero meds or can't even get past the profile completion. I am so pissed so I guess I will have to get on the phone, yet again and try to resolve the "update profile issue"

They never answer it is always a robot message Also I feel like is an scam, I hope is not

I would give this a negative if I could. Horrible deceptive practices where they do not even give you pricing up front. They trick you into signing up to get the pricing, then charge you. Refuse to refund folks. I know people using the compound medication from them and feel like it's water because it's not doing anything at all. I've been trying to get somebody to get back to me for 2 weeks in regards to being charged when I shouldn't have, then they write me back and tell me that they don't refund people. I never use their services and never should have been charged. According to the person I last spoke with that canceled my account supposedly. Ridiculous and I do not recommend at all.

This is a total scam. I logged on and they immediately charged me 219 for a membership and 849 for medicine. I immediately cancelled and NEVER received the medicine. I want me money refunded as this should never happen to anyone! I received a fake USPS note and when I clicked on it there was no orders/shipments. DO NOT , I MEAN DO NOT USE THEM!!!!!!! I will go to every social media outlet to tell them my situation, including the BBB which they aren't accredited and tell them. My name is Lauren Schwartz and they can look my up. They are claiming the money is non refundable and I didn't receive anything except a note from my insurance saying it isn't covered which for 99% of you will be the same unless you have Diabetes. I am beyond furious and am upset that they are able to run a business