ZealthyReviews of getzealthy.com

As soon as they get your payment info they keep running payments even though you pay in full upfront. I canceled my subscription with multiple people and they still kept trying to process payments. I ended up having to cancel my credit card so they no longer had access

The finance dept needs help . They kept meds from me saying my payment didn’t go thru but the same account used every time. The meds are expensive and paying 135.00 on top of that for “membership” . They made it difficult to cancel. All the while charging me the membership fee for what? Shame on Zealthy!

I was a provider there I don't know how many times they've changed medical directors because they don't agree with them on something. As for me, I missed several of my pays and they never respond to my endless emails asking where my pays are. They then shut all my communication by deleting my account. If this is how they treat their healthcare providers, imagine how they'd treat you. Do not use this service

Very misleading practices. Received nothing from them at all, and they refused to refund me anything.

I am going to leave a review until this is resolved. Zealthy has been trying to charge me $599 for months after I attempted to sign up in July. I paid a fee for one month and changed my mind and turned off the membership. I was still contemplating using them when I kept getting notifications that they were still trying to charge my card $599. I alerted them and was told the charge was an error and it would stop. That continued for months but the card expired and I had started using a new card so I wasn’t worried about it. When I attempted to sign up in October, I updated my card and was immediately charged 599x2=1198. I made no selections for medication or a membership. This was 10/13/25. After multiple messages and days, $599 was returned. I inquired about the other $599 and kept being told it was being escalated and even received a message from Matt stating the charges were an error and he wasn’t sure why I was being charged. Then I got messages telling me my prior authorization was denied and to continue my current medication because now somehow they think I’m on medication with them and I have taken nothing in more than one year. Now I’m told today the charge is valid for my 6 month subscription that I never selected and was just charged for. I’m sure my bank will return the money as I sent them all of the screenshots back to July but this is the third time this place has taken money from me and I had to fight to get it back. If they had just admitted the error initially and allowed me to actually choose a medication and plan like I was trying to do, I would have continued. I thought they were cheaper, but I signed up with Hers and started my medication yesterday. It was straight forward . No accidental or fraudulent charges and they have an app that is straightforward. I’m upset I wasted time with this company again. They made an error and now just want to keep my money for nothing. Don’t use them. I paid 650 for 3 month supply with Hers.

If I can give a zero to this website I would! I have cancelled their service for a long time and thought that it went through. So didn’t bother to log-in. Later I found out that I have couple of charges from them for the service that I didn’t use. I also found out that I have to call the customer service to have it cancelled manually. What a rip off! They will not give me a refund because they said I have to have a physical proof that I cancelled the membership. How will I have a screen shot of the cancellation when it was done long time ago, which I thought was cancelled already!

I don't receive a product monthly and continue to take money out of my account. I called billing was to receive an email for a link to select a product and that never showed up.

They consistently bill you for subscriptions. You can cancel, but they will keep charging. Their customer service team says "your account" is still active even though you cancelled. I canceled my account in July, it is now late October and I still have them charging my account. This is a scam company. DO NOT GIVE THEM YOUR BUSINESS. ********Updating as of 11/5, I still have yet to receive my refund after they informed me nearly 10 days ago that I would be receiving one. As of 11/11 still no refund. And no communication. This is a scam company.