ZealthyReviews of getzealthy.com

I paid for the service. Unfortunately the Dr didn't show up for the appointment so I waited for an hour and a half online. I called to cancel my service but it's non-refundable they stated and the next available appointment wasn't for 6 days. Customer service was unable to refund my money but was friendly.

I inquired about the medication and understood I might need to pay a consultation fee to have the medication prescribed but even before any services (or product) were provided, I was billed $135. They are very unclear about both what the medication costs (over time) and how their services actually work (turns out they have some required monthly "membership" fee - which I had no need of, or interest in) As soon as I understood how their system works, I told them in writing I was not interested. That was back on 2/25/24. I was just billed today, 4/2/24. No service provided, no product provided but they are refusing to refund my money. I've had to contact my bank to resolve this matter. I now also see lots of postings online about this company being a scam. I can kick myself that I didn't check them out first. Another reminder to others - check reviews online before you give out any bank info. Follow-up: After I contacted my bank and they contacted GetZealthy.. their attitude changed.. they canceled my account (as I asked) and say they are refunding my money.

Complete scam. Before I paid the discounted first month membership for $49, I read it was refundable but when I called to cancel and get refunded the next day I was told I could not. Then I get a message saying they received the preauth from my insurance for Wegovy and it was approved and all I had to pay was pay my copay but before they could release the prescription to my pharmacy I have to pay them for the next 3 months of membership, about $621 or so. I called my insurance to find out what my copay would be before I submitted any payment. No only did my insurance never approve any preauth for Wegovy but they never received anything from any provider. It would cost me over $1000 for Wegovy because my insurance doesn't cover. So Zealthy straight up lied!! Wow. I am so glad I did not submit that payment to them and I will dispute the $49 I paid. I do not understand why you keep saying the Wegovy has been approved by my insurance when it was not and the PA was never submitted. The pharmacy received the prescription for a 1 month supply and they said it is not covered by my insurance and it would cost me $1600, and that's just 1 month supply. How do you explain that?

This is a total switch & bait scam. In order to get all the information & decide wether or not to join they charged me.$49; which was supposedly refundable. The info gives you one price for the product & after paying the $49 & continuing to read the cost escalates. I did not join nor sign a contract. They did not refund my 49$ & have now started to charge me $135 a month for whatever. I have filed disputes thru my Apple-card. Today they told me the subscription can’t be cancelled. I refuse to pay this & will have my attorney go after them. I’m filing complaints of fraud with the BBB & The Federal Trade Commission. .

This company advertises weight loss injections at a very reduced cost. However, there order one, the price with membership is very high. But what’s even worse, it never arrived. Then when I email support, they just string you along to keep waiting. They don’t offer any refunds and now I’m out almost $800 with absolutely no help with my weight issue

So glad you asked for my input! My rating is actually ZERO stars. My engagement with GetZealthy has been one of THE most egregious, unprofessional and disappointing customer service experiences in my life. - I get conflicting/incomplete or no responses to critical medical related questions. Important information on medication is not provided. For example, I am unable to use the medication because it MUST be refrigerated, a critical detail that was not clarified in advance of purchasing the product. I travel every week, making it impossible to meet these conditions. - I've asked for instructions relating to taking the medication which have stumped staff who said they'd investigate, but I never hear back. It's been 10-days since I placed my order and I am unable to proceed with taking the medication. - The support team recommended a video call to get clarification on my unanswered questions. I found the link and made an appointment. The link to save to calendar did not work. Then, when I went back to the link to try again, the entire video section had been deleted from my portal dashboard. I was then advised that the video service is not available to weigh loss patients. I was unable to cancel the appointment because the link was gone. I was told I would be charged if I no-showed for the video appointment. I requested cancelation via chat. The video session remained live. I dialed into it at the originally scheduled time. No provider joined the call. Note below section “Meet with a Provider” service which is currently advertised as part of your offering for weight loss clients. - Prior to placing my order, I carefully reviewed the Weight Loss FAQs. Nowhere did it say "NO Refunds" which is the response I keep getting in what appears to be a canned chat response. Based on my experiences and inability to use the medication, I am requesting a refund. I know this is possible since you acknowledge refunds in the FAQ below – see Refund section. I have offered multiple times via chat to return the unused medication as I am unable to use it due to lack of disclosure of key information noted above. If you send me a pre-paid return envelope, I will send everything back to you in the original packaging. PLEASE CONFIRM APPROVAL OF MY REFUND REQUEST WITHIN 24 hours. - I intend to cancel my subscription since I am unable to use this product. Let me know if I should cancel my subscription now or once I receive confirmation of my refund request. See cancellation section below. Needless to say, I am disappointed. I thought I was dealing with a professional pharmacy, but this experience has proven that GetZealthy is unprofessional, dishonest, and misrepresents your offering. It’s high risk and dangerous. After digging deeper, I see that my perspective is consistent with many other reviews and that GetZealthy is viewed by many as a scam. It’s unfortunate and I am eager to get my refund resolved quickly so I can put this experience behind me. Thanks for your help! UNDER GET ZEALTHY URL WEIGHT LOSS FAQ: If your purchase is eligible for a refund and has been confirmed that it was issued by our team it should be back in your account within 7-10 business days depending on your bank. Please keep in mind that we can only issue a refund back to your original form of payment, so if you cancel that form of payment we are unable to issue a refund of any kind. Any other questions or concerns on your refund please message your care team or email support at GetZealthy (Links not allowed in reviews) You can cancel your membership easily by selecting “Manage membership” in your profile then select “Manage plan” to cancel your membership. in Patient Portal Profile (links not allowed in reviews) UNDER GET ZEALTHLY URL: How it works Sign Up for Care Create an account and answer some questions about your health. It shouldn't take more than 5 minutes! Schedule Your Care Select a Zealthy provider and be seen right away or schedule a visit in advance. We have same-day appointments. Meet with Provider Get treatment from a highly trained Zealthy medical provider including diagnosis and prescription if appropriate. Start Feeling Better Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. Message with your care team and schedule follow-ups.

This is a scam. Stay away. Force you to get a membership to get semaglutide, but won’t deliver the product in a timely manner if at all. Have to jump through hoops to cancel membership and they have refused to refund me for the product that was never delivered or the useless membership. AI handles complaints. Stay away!!!

Horrible company. I had initially signed up for interest in one of their services but decided not to proceed. They will not stop sending me spam emails. I have unsubscribed multiple times, called support. I’ve blocked their email and they are now emailing me from different email accounts. This is unbelievable, I’ve never experienced a company that acts out of such desperation and in utter ignorance of the CANSPAM act. This is crazy ex level behavior.