Dottie S.
They stole money through my flexible…
Check with the Dept of Justice on the listbof dishonesty. You will find you are dealing with the same employee over and over and they jusy change names. Positive rebiews here and elsewhere arent customer's but employees forced to post good reviews to counteract the bad ones. There is not one honest review from them. THEY stole money through my flexible spending. They never contacted my health insurance and lied about it. Shipped meds I never agreed to. I refused the shipment. Other charges I never agreed to. Never give them any financial info they can charge from. I never spoke with anyone licensed to prescribe meds.
Response from ZealthyApr 10, 2024
Hello again Dottie, we want to assure you that we are reviewing your account to see where we can improve. We did review your Prior Authorizations and everything was done accordingly. We do understand it can be disappointing with your insurance denies our requests. The order was refunded in full to you back in April and the 3 charges you had with us were refunded. We also see that a licensed provider was working with you through the Zealthy messaging portal. Also, we want to assure you that every post is never done by us coordinators but instead by the patients, we are working 1x1 to help hit their goals. We again apologize you did not have the best experience with us. If there is anything further we can do to help please email [email protected] with the Subject Line Trustpilot or give us a call at (877)870-0323. We would love to help answer any questions or concerns you may have.