ZealthyReviews of getzealthy.com

Horrible from beginning. I have received only one month and fine then my bank has had to stop your company from trying to charge my account…7 times now your company keeps trying to charge for another month but you already took $275 and I have not received my meds. It’s horrible!!!!!!

I currently am in the process of trying to cancel my service through Zealthy and have been met with challenges the whole way. They have charged my card almost 1000 dollars with nothing to show for it. Every time you reach out to costumer service to try and make sure your subscription is cancelled they make the process so confusing. I cancelled my service over a week ago and they just charged me again. There is no way for you to take your card information out of the website so your forced to cancel your credit card. Horrible would score -10 if I could.

I keep getting the same response over and over when I ask the status. I will be getting my attorney involved since I haven’t received what I’ve paid for. Maria at Zealthy: Apologies for any misunderstanding. I'm here to provide clarity and address any questions you may have. I wanted to update you on the status of your order. While your order has been sent to the pharmacy and processed for shipping, we are still waiting to receive the tracking number from UPS. You should receive a tracking number via email once it ships out and it should also become available on the home page of your Zealthy portal.We want to inform you that our pharmacy is currently working through a backlog for all Semaglutide prescriptions. We are working diligently to ensure your medication is shipped to you as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

This service has been so inconsistent and I haven’t had my medication for weeks even though I’ve paid for it. Ughh frustrating to work with

I signed up in March 2024 for the three month "deal". I paid in full. They only sent me 2 months of tirz. stating that the third month would be shipped 30 days after receiving my first two vials. I recieved a call and email stating that my 3rd vial would ship out as mentioned above. Meanwhile, as confusing as the app is, i read somewhere to send an update to your team with a weight update. I did and I made note that I had only lost a couple of pounds month 1 *haven't started month 2 as of yet*. I was previously told by my care team that if a dr approved I would have enough medication in a vial for me to move up to 5mg per week. knowing that information, I told them that due to the lack of weight loss with the first month on 2.5mg i would like to move up to 5mg with Dr. approval. WELL..... they prescribed me a new prescription of 5mg for 3 month and charged me $2,288. They ran that charge TWICE!!! Luckily, it declined. Why would they send me a new prescription (3 vials) if I was only giving an update after my 1st month!!! I still have an entire vial and STILL WAITING ON MY 3RD!!! They are claiming that it is being shipped out tomorrow. ALSO..... one care team member "cancelled my new prescription" because I made it extremely clear that i NEVER requested a new prescription. Then another care team member comes and messages that the prescription cannot be shipped because payment was declined. I advised them of their lack of communication and that they should read the messages that were sent previously. FURTHERMORE, I recall either reading or being told that all dosages were the same price. I was so excited when I signed up. Now I have nothing but worry and stress.

A friend recommended another telemedecine provider and I decided to go with Zealthy which was a big mistake. The first month was fine, but I was mostly left to my own on this even though I paid to be a "memeber" however; when it came to reordering, I was quoted one price and they tried automatically charging me a higher price, thank goodness I did not have all that money in the particular account I gave them. I then canceled I believe on April 1st, and till this day, they continue to try to withdraw money form my account. I will take this to the BBB as well.

I wish I could rate it lower than one star. I ordered a 3 month supply. The third month's bottle was empty when I got it and I've lost a total of 5 pounds.

The process started well. Soon after I kept getting messages to renew. I paid for the membership and medication. Two months later and I still do not have medication. To make it worse, I keep getting messages to renew even though I have a membership. Made numerous attempts to find out why I don’t have the medication with no resolution.