ZealthyReviews of getzealthy.com

Response from ZealthyApr 22, 2024

Hi Courtney! Thank you for taking the time to reach out to us about your recent experience. We are sorry to hear that you haven't received your order yet and that you were charged for another month of membership. We understand how important it is for you to stay on track with your medication schedule. We have already contacted our team to obtain an update on your order as soon as possible. Once we hear back from them, we will be in touch with you by phone and/or email to investigate your order and the charge. We are committed to working with you one-on-one to resolve this issue.

Response from ZealthyApr 22, 2024

Hello there! Thank you for taking the time to share your feedback about your experience with us. We apologize for the unexpected charge that you received. After reviewing your account, we found that you had signed up for a membership with us. However, we also found that you had contacted us to cancel the membership and we were able to refund the recent fee that you were charged. If you need any further assistance, please don't hesitate to reply to the email that we sent you. We are always delighted to help!

Response from ZealthyApr 22, 2024

Hello Kiana! We are so sorry to hear that you have yet to receive your order. We have great news! Your order with us has shipped. We are going to be reaching out via phone and/or email with the tracking information. We look forward to working with you 1x1 and getting this issue fully resolved for you.

Response from ZealthyApr 22, 2024

Hello Flavia! This does not sound right at all! We want to help ensure you are not being charged for our services if you no longer plan to use them. We are going to be reaching out via phone and/or email so we can get this entire issue resolved for you. We look forward to working 1x1 with you.

Response from ZealthyApr 23, 2024

Hello there! We appreciate you for letting us know about your experience with Zealthy. If you have decided to stop using our services, we want to help cancel your membership. To do so, please send an email to [email protected] with the subject line "Ticket #48234Lydia". Once we receive your email, we will work to resolve the situation for you. Thank you for your cooperation, and we hope to continue helping you in the future.

Response from ZealthyApr 20, 2024

Greetings, Jennifer. Upon checking on our system, the charge of $45 for your order has been refunded last 04/17/2024. It will reflect on your bank within 5-7 business days.

Response from ZealthyApr 19, 2024

Hey there Richard! We are so sorry to hear that you are being charged for a service you are no longer using. You can find all our contact information here: https://www.getzealthy.com/contact. on the site. It does sound like you are being charged for a membership with us if you are being charged monthly. We have located your account and we will be calling and emailing you today so we can get this entire situation resolved for you. Please reply to our email, or give us a callback. We look forward to working 1x1 with you and stopping these charges.

Response from ZealthyApr 23, 2024

Hey there! We are so sorry that you are feeling this way and had this type of experience. We would love to review your account, get additional information from you, and see what options we have. To proceed, kindly send an email to [email protected] with the email address associated with your Zealthy account and the subject line "Ticket #46988Lydia". Once we receive your email, we will work towards resolving the situation for you.