ZealthyReviews of getzealthy.com

I had written a previous review for Zealthy regarding this company over charging for products. I now have ANOTHER update! BEWARE OF THEFT! Zealthy charged me $275 for one order TWICE without my consent and refuses to give me a refund for the second charge that was an issue in their system. I only received ONE vial of medication. Making this ONE vial $550. $275 of such which was stolen from me without my consent. They have admitted fault for their systems error, but still refuse to give me a refund. DO NOT WASTE YOUR TIME OR MONEY! Zealthy will rob you blind and communicate with you as they see fit. It takes DAYS to hear from their customer service department and they are of ZERO help with issue resolution. Believe the negative reviews… the positive ones are from individuals that Zealthy has invited to leave their reviews on this site to better their rating. As, this companies rating is TANKING online. With good reasons I might add. Update: Zealthy’s response to my review is also dishonest! (Go figure!) I asked to keep communications in writing with Zealthy to ensure that a paper trail of what was said is on record. So, phone calls are a no go for me. As a company that is this okay with fraudulent activity will say or do anything to cover themselves. So, record keeping is IMPORTANT! They also are not “working on a resolution.” I got yet another response that they admit fault in the discrepancy of the duplicate charges, but still refuse to issue a refund for their errors. I also only received ONE 2.5mg vial of Semaglutide compound medication and they keep saying that I received two. Again, they are trying to charge me $550 for ONE vial of 2.5mg medication. I have contacted my financial institutions legal team and they are handling anything further for me. As, Zealthy has stolen from me and MANY others without any form of care or refunds being issued (see all of the reviews below that Zealthy has also stolen from MANY of their customers). This company brings shame to the medical community and needs to be held responsible for their actions! I stress the fact that this company is dishonest and I do NOT recommend utilizing them. Plenty of other similar companies out there with better reviews and honest service. USE ONE OF THOSE!

I signed up for weight loss services, paid my 49.00 and wasn't able to make contact after that, except for time when I asked to this service and was told they couldn't do that! Excuse me? I was never able to log in, wasn't able to get customer support and never told what medication I would be given or the cost? It's been a nightmare and they continue to try and charge my bank account for an amount im not aware of. Becareful I think it is a scam to be honest.

When signing up the page states government insurance is not accepted. Therefore, I proceeded forward without insurance and was paying out of pocket. There was a notification that wouldn’t go away, it said I needed to upload my insurance card. I uploaded my card thinking I had to. My healthcare is Veteran Affairs (federal government). After this, they reached out verifying I had government insurance then instantly canceled my membership and deleted my account. They stated government insurance doesn’t allow the membership. But, this is why I chose, from the beginning, to proceed without insurance. This was a legitimate option I chose. They refunded my membership fee of $216, but not the medication fee of $470. Their reasoning for not refunding the medication was due to them already shipping it and not being able to refund shipped medication. What am I supposed to do with this medication and no coach to help me through the process? Additionally, how do I know this is a legit product at this point and not a harmful substance? I’ve been requesting a refund on the medication and said I would send it back. I was told they don’t accept the medication back, which I can understand. But, the medication should absolutely be refunded after canceling my membership and deleting my account.

This company is very dishonest. They bombard you with emails ,so that you pay for services that available. I submitted my insurance card, they stated a prior authorization would be submitted. About 2 weeks later I got an email saying, it was approved by the insurance company. So now pay for services so that the prescription could be sent to pharmacy. I paid $216 for 2 months. Only because I was reassured my insurance had approved the medication. In actually, it had not been approved. In fact I contacted my insurance and they had no prior authorization request from Zealthy. They sent tons of emailed about going to pick-up my prescription because it was ready! Despite me telling them multiple times that there was no prescription ready for pickup, no prior authorization approval, the emails didn't stop. After about 2 weeks of me telling them about the misleading information and flat out lies that had been told. They apologized and stated it was confusion on my part.....hmmmmmm NOT!!!! They offered to submit another prior authorization for a different medication but I thought it was already approved??????? Nevertheless the same thing happened again. Things got nasty via message and I requested a refund. Their solution was for me to pay $607 for an alternative medication not covered by my insurance. No thanks a refund of my $216 will do just fine. Seeing as I only paid $216 because I was told the prior authorization had been approved. Well they only decided to refund me $108. I never received anything that they promised and I only paid because they reassured me that it had been approved. My advice is to check with your insurance company and verify for yourself before paying them any money for their services. They are an extremely dishonest company.

I am a customer right now. I am having the worst experience. I paid upfront for 3 months of a plan plus semiglutide compound. I received the first vial with no problem. Week 2 I messaged the provider (April 21st) and she agreed that my dose needed to be raised. She said I could go from the starting point of .25 to .5. So, I did exactly as she said, which left the 4 week vial empty instead. On week 3 you are supposed to check in and get your new vial shipped out. Well, here I am 3 weeks later with no medication! Not only did the provider wait until April 30th to put in order, according to Zealthy but then I find out just 2 days ago that my 2 vials were sent to someone else in another city! To an address I know nothing about. I have had nothing but the run around about how they were on backlog and now they are really sorry that all this is happening. The pharmacy was supposed to reach out 2 days ago and let me know something. Have not heard from them. Zealthy even had the audacity to tell me I need to make a claim to UPS when actually the sender can do it. I have had rude care coordinators in the app and clearly know one communicates or reads the past posts before answering in the app. Btw, I have only lost 1.5 pounds. And no resolution in site. Beware! Take your money somewhere else!

Twice my credit card was decline for the medicine after the coaching payment was approved. Now I can’t get a credit accepted on their website . As a result I have paid for 5 months of coaching without any medicine. My coaching is set to run out I June, so now l have to pay for more coaching to get the medicine for the first time from them. My credit cards aren’t the problem. I not sure what’s .

I was tricked and mislead. I didn't authorize a $665 charge for a medication. I cancelled the very next morning after the amount was taken out. They said that they would cancel with pharmacy and I would be refunded. The medication showed up at my house. I called again and they said that they cancelled with the pharmacy, but they sent it anyway. How is that my problem? I filed a dispute with my bank and they refused to refund the money. I would NEVER work with them. I'm thinking of contacting the Better Business Bureau.

Regardless of my insurance wasn't going to cover the cost of the medication I paid cash to begin with and they never even gave me the option to continue to do so just instantly cancelled my membership. I didn't even have access to write anyone to ask questions because once they cancel your membership you can't reach anyone there. I'm finishing the second month of medication and have not lost one pound. No health coach to speak too because they canceled me.