ZealthyReviews of getzealthy.com

I am so frustrated with this company. I am on my second week of Trizepitide and I am still getting requests for more info so they can process my order! They keep telling me that they are requesting payment from my insurance company when I already told them (at least six times) that I know my insurance isn't covering it, that's why I paid for 3 months out of pocket. I also told them I had a savings card that could get me the medication for 0 to 25.00 a month. They ignored that and it wasn't sent to my pharmacy. I told them all of this in the very beginning. I paid 49.00 in March, 135.00 in April and waited until May to get the prescription. Then pre-paid for three months and only received one month. Why should I be billed way ahead of time for something I don't have? This should be a monthly billing cycle with option to cancel. I have no idea why I am paying a membership fee. I don't have a person I can speak to, I keep getting replies from customer service that they are contacting my insurance for the millionth time. My prescription says 10 mg, but only contains 5 mg of actual Trizepitide. I am on my second week. No real appetite suppression and not one pound lost. Granted I eat right and am very active. I just have a pesky 30 lbs I gained during menopause and I was hoping for big things with this. It's only a couple of weeks, so I'll give it a little time, but I'm beginning to wonder how much real Trizepitide I'm getting. UPDATE 5/22 So the link provided below just gets you back to the website not someone to personally contact. I don't have an assigned care coordinator after 3 months. Alll I get are responses from customer service with different names of a care coordinator. Then on the same Day they contacted my insurance again after telling them for the umpteenth time not to. Next they tell me I have a prescription for Ozempic sent to my Pharmacy. I never requested Ozempic, nor do I want Ozempic! This company is a nightmare. Then I get three responses from three different people and one said that the response I gave. was unhelpful...What????

am deeply dissatisfied with Zealthy's handling of a mere $189 charge, which has escalated into a matter of principle for me. This company appears to be capitalizing off people's desire to lose weight and is clearly taking advantage of us. Despite my clear rejection of a medication and the subsequent unauthorized charge, Zealthy's failure to address the issue and respect my wishes is unacceptable. The significant time and energy I have invested in seeking resolution have only strengthened my determination to escalate this beyond the Better Business Bureau. It is crucial to emphasize the importance of upholding customer preferences and providing a fair and prompt resolution in such situations. I trust that this review serves as a direct cautionary message to prospective customers and urges Zealthy to reassess their approach, prioritize customer satisfaction, and swiftly rectify such blatant disregard for customer concerns.

Very dishonest company, I canceled the day I opened the account due to insurance not covering the meds. They continued to try and charge my card for the medication that I canceled with my “representative” who’s supposed to be helping me for 2 weeks until they did it late night where I wouldn’t see it to decline the charge. Now I’m out $200 for something that was supposed to be canceled. I will be filing complaints with the BBB and a charge back with my bank. Stay far away from them!

I added cards I know where full or connected to my bank I could not get to go through . I have a card pays for alcohol swabs for my grandson and vitamins, over-the-counter would not work . It’s too complicated. I am going to my doctor today . I have cancelled my membership.

8!! That’s the last count of how many times Zealthy has tried to charge my credit care after cancellation. Please read my previous review of confirmation of cancellation. Consumers beware!!!

Please do not utilize this service if you have actual needs. On three separate dates I sent messages regarding the prescription dosage and prior medical information that would alter the required medication. Each time I was told I would receive a response within a couple of days. However, the only time that I had good communication from them was after canceling my membership- after receiving a shipment of medication without having spoken with a dr… Only after canceling the membership did I have my FIRST opportunity to have a virtual appointment with a medical professional. Save your money- save your time- save your health and weight loss journey- use a reputable source. They sent me medication without a medical consultation which also makes me question all parts of the program (only a questionnaire and photo). I made an expensive mistake and not have spent over $600 to have medications that I don’t feel safe using in my body- don’t do the same.

Be careful they will charge you for medication ans subscription fees without your consent Once they have your credit card number they will steal your money I was offered a free month and still charged $135 I was charged $275 for medication without my authorization Don't go through Zealthy go through your doctor for weight-loss meds

I received a notice on my last review on this company and from what it says they STILL have no idea of the problem I had. They’re speaking about the provider having issues— it wasn’t the provider it was their entire system. In addition I keep getting messages from them responding to the old messages I sent to their team. I’ve called(they don’t answer their phone), I’ve emailed too. Basically the response that was given is not true. Once again, I encourage everyone to stay away from this company. I’ll be updating all my reviews on other websites as well To the response below… I’m not having trouble, you all are having trouble. I’ve left you phone messages and no one gets back to me. I’m not wasting my time with email either—I’ve done that too. Please stop making things up. The whole situation is absurd to me. I canceled my account and I would never give you anymore of my money. It’ll be two weeks tomorrow that I’ve been dealing with you. I’m already out $49 dollars for literally no service and you still have no idea what you’re doing. In fact the only thing you’ve accomplished is writing incorrect messages to me trying to either side step the problem or avoid it all together. If you want to make it right, give me my money back or don’t give me my money back, whatever. At this point just stop lying. Everyone… look at the 1 star reviews. They’re all saying the same thing. Lies, taking money and no follow through Interesting how some people CAN get their money back but for some reason I was told no. Here’s a reply, from zealthy to a customer in the review section: “ We did confirm that the membership is canceled out and the $49 is refunded. As for our Contact Information, we are seeing for some reason our Contact Tab is not working and we are looking into why and getting it fixed.” Notice the tech issues! The company is so shady!