ZealthyReviews of getzealthy.com

It appears I’m not the only person to be confused by the membership fees and first month for $49, I was charged the $135 and requested it be refunded as I chose not to use Zealthy and received back the worst response from customer service I’ve received to date. Beyond disappointed and will make sure to tell anyone I know to be aware of the lack of support and help received.

Seems more like a scam than a legit business. Constant bombardment of suggesting to buy their products vs. insurance covered items. They’ll even tell you that insurance didn’t approve items on Sundays and federal holidays which we all know is a lie. Waste of money to pay them a fee to just lie.

During sign up process I was pitched by them discounts if you signed up for 3 months. Since this was pricy I couldn’t say no to the prospect of saving money on it. So I joined and got 50 mg supply of Tirzepatide which I found to be a small amount for 3 months with your dose increasing every month till you get to the full dose or as much as you could tolerate without side effects. First month 2.5 mg x4= 10mg Second month 5 mg x4 = 20mg. Third month 7.5mg x4= 30 mg which means 10+20+30= 60 mg. When I brought it to their attention they said if I wanted to increase my dose on the third month as was recommended then I need to pay for a refill. I have an issue because I paid for 3 months of medicine not 2 months and 2 weeks. They apologized and told me they send the same amount to everyone. They wouldn’t refund me or send me the missing prescription. I asked if they would refund my membership one month to offset the cost and they refused. This is a company that basically sends the same amount of medicine to everyone not even waiting for you to consult with the physician to see if your progress or lack thereof warrants you more. Beware of Kelsey especially she’s one with no empathy and should really consider working with plants vs people.

I signed up so I could get more information on what the plan offered. After getting the details via text, I was told to contact support to obtain a refund. I was then informed of their policy. Scammers! I was not provided the policy before they took money from my account. I didn't speak to a doctor, sign up for the program, or received a prescription. They just took my money and said, yeah... here's our policy. DON'T USE OR TRUST THIS COMPANY! As an update on May 28th, 2024 this company did not send me an email or any way to still resolve the problem. This company sign up process is situated to hide the details of what you're paying BEFORE any product or services takes place. This is why I filed with the Attorney General. If this happened to you, file with the attorney general folks. Complaints surrounding this kind of issue are noticed and listened to.

They lie about getting authorization from your insurance. Any company that will WILLINGLY lie to its customers, especially with healthcare should not be trusted.

Signed up because it said they had the medication and the first month was $50 for their services. Never received any services except ads and emails telling me to sign up for 2 more months. Medication was $189. Stated I would get my medication within 9-10 days. Noticed that the estimated time was increasing to 14 days. 2 weeks later, I have no shipping date and no estimate as to when the medication will ship. Told the last shipment was 5/8, then 5/9, and now today 5/14. Asked for refund, they can't because the order has been sent to the pharmacy. The order that has NOT been filled and there is NO date on when they are expecting to ship. In the meantime, they tell me Mounjaro is approved from my insurance. Great, but when I asked to get proof of approval, was told that the medication was on the LIST of approved meds. I need to pay 2 months of membership for them to begin processing. Contacted my insurance, they said the medication requires prior approval, so there would still be the processing time of attempting to get approved. No guarantees to get approved of course, but you would be out 2 months of membership fees. And while that is happening, my medication would still not have shipped and my refill date would be coming up. Be very careful everyone. I will be filing with my CC company as well. Don't believe the high rating reviews, they are fake. Look at all the people rating it low, with detailed accounts. 5/28 Funny how they post they cannot locate my account and keep sending me automated messages on the Zealthy App. 5/28 pt2: now they changed the response to not being able to find me because I'm on a third party site. They say how important it is to be under a provider's supervision while on the medication. It is SO important that they make you pay for 2 months of membership before they will attempt to get your medication authorized by your insurance. I've canceled my membership but they CAN'T refund my medication cost and will send it whenever the Gods deem it be time, and leave it to me to take the medication without medical supervision. Make it make sense. Refund the medication amount for a drug that you are "backlogged on" with NO ETA and the $49 membership fee that gave me nothing.

Second Update: Stop lying! I AM a customer. In fact, I'm in my fourth week now. I know what I have experienced. Update: Your response is useless as this issue is still not resolved! Communicating with anyone in Zealthy is awful. If I could give this company a 0 I would! First, I signed up in April, and it took over two weeks for me to get the medication. I'm in my first month and haven't lost any weight. Because I paid for three months of medication, I am trying to order my second month, but they keep canceling my prescription order. Communicating with them is so difficult because you end up speaking to different people, and they don't understand the context of previous messages because they don't bother to read them. I have been trying to get a prescription for my second month for the last week. I'm almost ready for my last dose this month, and they still cancel my requests! Stay away from this company. They take your money and don't deliver!

I had previously used another company but wanted to find something more affordable and while Zealthy is more affordable it is a scam that uses a horrible pharmacy that has been in trouble with the FDA for not using the compound GLP-1 meds. Once I figured this out (when the meds didn’t work did research). I cancelled and asked for a refund on the pre paid months that I had not used. I told them I didn’t want the meds ect then all of a sudden I get 6 vials of the medication and I felt that was weird too since online and in directions it states don’t used the meds in vial after 28 days. Fraud 💯