ZealthyReviews of getzealthy.com

Response from ZealthyJun 9, 2024

Hey there, April! Thank you for taking the time to share your feedback and for giving us a 4-star review. We appreciate your kind words and are glad to hear that you've had a positive experience overall. We apologize for any confusion you experienced with our website and message center. Your feedback is incredibly valuable, as it helps us identify areas where we can improve. We're currently working on making our website and message center more user-friendly and intuitive, and your comments will help guide these enhancements. If you have specific suggestions or encounter any issues in the future, please don't hesitate to reach out to our support team at [[email protected]/877-870-0323]. We're here to assist you and ensure you have the best possible experience. Thank you again for your feedback and for choosing us on your weight loss journey.

Response from ZealthyJun 9, 2024

Hi there, Lance! Thank you so much for taking the time to leave us a wonderful review! We are happy to hear that you had a positive experience with our service, enjoyed our products, and appreciated the interactions with our doctors and staff. Your feedback means a lot to us and helps us continue to provide the best possible care and service. If you have any further comments or suggestions on how we can improve and earn that fifth star, please don't hesitate to share. We are always looking for ways to enhance our services and ensure our patients have the best experience possible. Thank you again for your kind words and for choosing us for your weight loss journey. We look forward to continuing to support you in achieving your goals.

Response from ZealthyJun 6, 2024

Hey Callie! Thank you so much for taking the time to let us know how your Zealthy experience is going so far. We completely understand how important it is to receive your order on time and we want to help ensure in the future that any delays be looked into right away. If you ever find that have this issue again please feel free to respond to the email we have just sent you. We look forward to working 1x1 with you in the future and wish you the absolute best!

Response from ZealthyJun 3, 2024

Hi there, Wesley! We're delighted to hear that your journey with us has been positive so far. We understand that dealing with insurance can sometimes be challenging, and we appreciate your patience and understanding. While the insurance denial is beyond our control, our team is here to support you in any way we can. If you have any questions or need assistance with your insurance provider, please don’t hesitate to reach out to us. We are committed to helping you achieve your weight loss goals and will do our best to assist you through this process.

Response from ZealthyJun 2, 2024

Hello Jennifer! We're glad to hear that you found our service efficient and easy to use for receiving your order. Your feedback is invaluable to us as we strive to provide the best possible experience for our patients. We understand your concerns about the subscription to our weight loss coaching program. Our goal with the coaching program is to provide comprehensive support to ensure the best outcomes for our patients. Regarding the cost of medications, we strive to offer competitive pricing and additional value through our integrated services. Nonetheless, we will take your comments into account as we look for ways to improve our pricing structure. If you have any further suggestions or need assistance, please don't hesitate to contact us directly.

Response from ZealthyJun 5, 2024

Hey Tammy! We are happy to hear that things are going well for you so far. We would love to help turn your 4-star review into a 5-star review. Please email [email protected] with the email address on your account and the Subject Line "Trustpilot" and we would love to help you further.

Response from ZealthyJun 5, 2024

Hey Tammy! We are happy to hear that things are going well for you so far and we have been able to assist you with any questions/concerns. We would love to help turn your 4-star review into a 5-star review. Please email [email protected] with the email address on your account and the Subject Line "Trustpilot" and we would love to help you further. Thank you!

Response from ZealthyMay 21, 2024

Hey there Mitzi! We are so sorry to hear that you have had this problem with your recent order. We understand the importance of getting your medication on time and want to assure you we are doing all we can to make sure all orders with us get sent out on time. Because of the troubles you had, we have refunded 20% of the order. We have emailed you the refund details. Please feel free to respond to the email anytime you are in need of Zealthy's help. We are here for you!