ZealthyReviews of getzealthy.com

Response from ZealthyNov 4, 2025

Hi there, I’m really sorry to hear about the delay with your October shipment. I can understand how frustrating that must be, especially after already paying for the full 12 months. Thank you for sharing this and giving us the chance to make things right. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and will personally review your account to ensure your order is resolved quickly. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyNov 3, 2025

Hi there, I’m so sorry to hear about your experience and the confusion with your billing and cancellation. I completely understand how frustrating that must feel, especially after receiving mixed communication and still being charged. That’s not the kind of experience we ever want for our patients, and I truly appreciate you sharing this. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and will personally review your case to ensure it’s fully resolved. I look forward to your email and working 1x1 with you. Thank you,

Response from ZealthyNov 3, 2025

Hi there, I’m truly sorry for the frustration and disappointment this situation has caused. I completely understand how upsetting it feels to be charged after you requested a cancellation and refund, and I’m sorry your experience didn’t reflect the care and support we strive to provide. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and will personally review your case to make sure it’s properly resolved. I look forward to your email and working 1x1 with you. Thank you,

Response from ZealthyNov 3, 2025

Hi there, I completely understand how upsetting it must feel to see a charge after you had already switched providers and made it clear you no longer wished to continue. I’m so sorry for the frustration and inconvenience this caused. That’s not the experience we want for anyone. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and will personally review your case to make sure this gets resolved quickly. I look forward to working 1x1 with you. Thank you,

Response from ZealthyNov 3, 2025

Hello Kevin! I am ruly sorry to hear about your experience and the frustration you’ve had with communication and your order. That’s not the level of service or support we want for any of our patients. We understand how disappointing it must feel to wait for responses and not see the progress you were hoping for. I do want to assure you that all the pharmacies we use are in the USA and the pharmacies we work with are certified by the National Boards of Pharmacy and are monitored by state pharmacy boards. We only work with our partnering pharmacies that use FDA-registered suppliers to ensure orders are properly developed, processed, shipped, and delivered. For further help with any questions or concerns you may have, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyOct 31, 2025

Hi there, thank you for taking the time to share this. I’m truly sorry for the experience you describe, especially being told your vial would cover all dose increases, running out before the final dose, and then not receiving follow-through after you sent the photo for review. I also hear your frustration about feeling dismissed when you tried to resolve it afterward. You deserved clearer communication and real support, and I’m sorry that didn’t happen. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I personally respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to make this right. Thank you.

Response from ZealthyOct 31, 2025

Hi there, I’m truly sorry for how upsetting this experience has been. I completely understand your concern about unexpected charges and how serious this feels. We take feedback like yours very seriously and want to ensure your account is reviewed and resolved properly. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to your email so we can work 1x1 together to address this personally. Thank you for bringing this to our attention.

Response from ZealthyOct 31, 2025

Hi there, I’m so sorry to hear about your experience. I completely understand how frustrating it must feel to be charged for orders you didn’t receive and to not get the help you were hoping for. That’s definitely not the experience we want anyone to have, and I want to personally take a closer look to make this right for you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to your email so we can work 1x1 together. Thank you for sharing your feedback. It helps us improve the care and service we provide.