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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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So far, it took me over 3.5 weeks to receive my medication… I paid for 3 months at $669… I’m now getting text messages saying to complete the intake form… I tried to do that and they want to charge me another $49… I do not want to pay nor do I need the health plan / coaching program… I simply want the medication and what I paid for… On the plus side, the medication works… Negative side is the website that is not user friendly and there is zero assistance…
Response from ZealthyJun 8, 2024
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
SR
Samantha R.
Horrible experience with healthy I…
Horrible experience with healthy I signed up for one month than switch and paid 866 for I thought 6 months than was charged over 200 and over 160 and refunded saying it was a technical error than on may 20 o was charged again and send a bottle that was the wrong dosage . Very disorganized and horrible customer service DO NOT USE THEM
Response from ZealthyJun 8, 2024
Hello Samantha! We're sorry for the inconvenience you've experienced. To help us address this issue, please email us at [email protected] with "TrustPilot" in the subject line. Once we receive your email, we'll work to resolve the matter promptly.
LH
leslie H.
I am being charged for a service I…
I am being charged for a service I canceled two months ago. I would like a refund for the month of June and not to be charged again.
Response from ZealthyJun 7, 2024
Hello Leslie! We apologize for the trouble that you have experienced. Upon checking, the last $135.00 charge that was collected on April 16, 2024, was refunded back to you on April 18, 2024. The $866.00 payment includes the 3-month supply of medication ($650.00)and an additional 2 months of subscription ($216.00 discounted at $108.00/month for 2 months). We will be refunding you back the 1 month of your payment (which will be taken from the $216.00) which is $108. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account. Lastly, we would like to inform you since that your membership with us is already canceled, there won't be any future charges.
NL
Natasha L.
Zealthy is a scam do not put your…
Zealthy is a scam do not put your actual credit card information in their system use Zip or a one time use card. You will not get the medication but they will keep trying to charge you and they will not refund your 49.00 Don’t use them. All the 5 star reviews are bots
Response from ZealthyJun 7, 2024
Hey, there Natasha! We are so sorry to hear that you have not had the best experience using our services. We reviewed your account and see that you were told that you were not eligible for a refund as you had fully signed up for the program, worked with a Provider, and we ran your insurance to try and get your prescription approved. This is exactly what the $49 fee is for. We have made sure your account is canceled out so you will not be charged again. If there is anything further we can do please email [email protected] with the Subject Line "Trustpilot". Thank you!
SM
Susan M.
Stay away from Zealthy!
Stay away from Zealthy!
I had a Zealthy subscription for two months and received one shipment of medication. The first shipment was over ten days late. The second shipment never arrived. The only thing they were on time for was charging me a membership fee and medication fee.
Their customer service experience is very confusing because every time you send a message you get a response from a different person. The other people don't seem to be able to see your customer service history. Some parts of their site just take you in an endless loop.
Response from ZealthyJun 7, 2024
Hi Susan! We sincerely apologize for the trouble that caused you confusion. We checked the count of medications/orders forwarded to our pharmacy.
We would like to provide you with a breakdown of the medication transactions/events that have taken place from the date you signed up with Zealthy:
- Upon checking, we have forwarded 4 prescriptions in total.
- On May 2nd, this is the first order that was delivered to you last May 9, 2024, with the tracking number 1Z4Y77W4NT97390868 which costs $189.00.
- On May 28th. this is for the 2nd order, delivered by UPS with tracking number 1Z4Y77W40194204944 which costs $189.00. (This was refunded by mistake today.)
-The third charge of $189.00 was a duplicate transaction that shouldn't have been taken out from your account, so we refunded this amount and canceled the medication order associated with the charge.
- The 4th charge, $275.00 was for your medication and this charge had to be refunded since the medication order was canceled. It looks like we refunded the incorrect amount here. Instead of processing the refund for $275.00, we refunded the $189.00 (second order).
- To correct this, we have partially refunded $86.00 today, taken from the $275.00 charge.
Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account. Kindly don't hesitate to reach out if you have any questions or concerns. We are here to help every step of the way.
BC
Bryan C.
SCAM
SCAM! Use your Apple Credit Card or a Digital Credit Card Number if you still decide to try. With both options, you can delete the digital card number used or request a new one without waiting for a new card to arrive in the mail. Once you pay the $49.00, there is no way to blackout the process or cancel your account; the website keeps putting you into a loop and does not allow you to access your account screen in any way. Also, the negative reviews on this website (the non-invited / paid ones) are all correct and should be trusted!
Response from ZealthyJun 7, 2024
Hey Bryan! We sincerely apologize for the inconvenience that you have encountered. Upon checking, I noticed that there were 2 pending charges for the $49 that shouldn't be collected since we have already collected your first payment for your membership. We have voided the payment of the 2 pending charges for the $49 and we will be refunding the $49 that we have collected from you. Please note once refunded, please allow 5-7 business days depending on your bank's policy for the refund to appear in your account, and on top of that we may need to cancel your account effective immediately. Nonetheless, we will take your comments into account as we look for ways to improve our program.
DW
Dee W.
I would NOT join or order from this…
I would NOT join or order from this company, there are so many better options out there. I am so disappointed in this company. They shorted me on my medication then blamed me and refused to fix the problem. They charge you and don't deliver the full medication they agreed to do. Their service is absolutely horrible. I got the run around by so many different people both via messaging and on the phone.
Response from ZealthyJun 7, 2024
Hi there, Dee! We're sorry for the inconvenience you've experienced. To help us address this issue, please email us at [email protected] with "TrustPilot" in the subject line. Once we receive your email, we'll work to resolve the matter promptly.
AL
A L.
They never supply what you order.
If the was a 0 I would hit it.
This is a scam company feed on desperation.
You sign up for 3 months, the send you 2 months supply and will try to charge your credit card in advance without your approval without supplying any products.
Far better honest companies out there.
Response from ZealthyJun 6, 2024
Hey A L, we are so sorry to hear that you have yet to receive your 3rd month of medication from us. We would love to look over your account and see why you have yet to receive this next vial. Please email [email protected] with the email address on your account and the Subject Line "Trustpilot" and we can work on getting you this vial. Thank you!
