ZealthyReviews of getzealthy.com

Response from ZealthyJun 13, 2024

Hello Dawn, we are so sorry to hear that you are having this experience and feeling this way once using our services. This is not what we want to hear and we want to try and make it right. We would love to review your account to see where things went wrong, where we can fix things for you, and where we can improve. We are hoping you can please email [email protected] with the email address on your account and the subject line "Trustpilot". We would greatly appreciate it and look forward to working with you further.

Response from ZealthyJun 13, 2024

Hey Desiray, thank you so much for reaching out to us in regards to your recent order. We are truly sorry to hear that you are still waiting for your next order. We have personally reached out to our team who works directly with the pharmacy to get you an update right away. As soon as we get an update we are going to reach out to you with more information. We are going to send you an email right now, so you have a point of contact going forward on this order.  Again, we are sorry about this delay but we will resolve this matter with you. Thank you for your understanding and we look forward to working with you 1x1.

Response from ZealthyJun 13, 2024

Hey there Mark, we are truly sorry to hear that you are feeling this way after using our services. We want to get more information from you and help resolve any issues you are having with your medication. Please email [email protected] with the email address on your account and the subject line "Trustpilot". Once we get this email we will be happy to work with you further. We look forward to your email!

Response from ZealthyJun 13, 2024

Hello there, we are so sorry to hear you had trouble getting your order from us. We would love to review your recent order and find out why it took longer than expected to help ensure this does not happen again. Please email [email protected] with the email address on your account and the subject line "Trustpilot". Once we get this email from you we will review your account, and help resolve this entire issue. We look forward to your email!

Response from ZealthyJun 12, 2024

Hi Kaitlynn, We apologize for the delay in your order. We understand the importance of receiving your order on time and are working to expedite the process. The pharmacy is currently processing your order, and we will provide you with an update as soon as we have more information. We have also partnered with additional pharmacies to prevent delays in the future. We apologize again for the inconvenience and will be in touch with any updates. Thank you.

Response from ZealthyJun 12, 2024

Hey William! Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your weight loss journey with us. We understand that the process felt overwhelming with the additional product recommendations. We intend to provide a comprehensive plan that supports your health and wellness goals, which sometimes includes suggesting products that may enhance your results. However, we genuinely appreciate your perspective and will work on finding a better balance in our approach. Your satisfaction is important to us, and we would love the opportunity to discuss your concerns further and see how we can improve your experience. Please feel free to contact our customer service team at [email protected] or 877-870-0323, so we can address your concerns directly. Thank you again for your feedback, and we hope to have the chance to serve you in the future better.

Response from ZealthyJun 11, 2024

Hello Rosie, we are so sorry to hear that you have been charged for an order that you are not wanting. We completely understand wanting a refund. We do want to assure you though that every pharmacy we work with is located in the USA. We have confirmed that the order has been canceled out so we have refunded you in full. We are going to reach out to you with the refund details. If there is anything further we can do to help please reply to the email we have sent you. We look forward to working with you further and wish you the absolute best!

Response from ZealthyJun 11, 2024

Hey there Kristen! We are so sorry to hear that you have had such a hard time getting the correct order for your medication. This should have been done right away and we want to look over your account and see what went wrong. Can you please email [email protected] with the email address on your account and the subject line "Trustpilot"? Once we get your email we are going to find out exactly why you were not prescribed what you were needing and work 1x1 to help resolve this issue. Thank you!