Irena
I fell for it too
I fell for it too! I paid the discounted first month, but then it took another month after me reaching out to see if anything had been reviewed. They basically said “oops we will escalate” but then I had to pay another month. I had asked to start the prior authorization, and then I had to wait longer because the previous information had expired. My error was making the mistake of filling out the “action items”. To their credit they did refund me the medication but kept the money for the next two months of service. I had issues with the links they sent. One person called to get the information, but after I asked for an update they just circle around to the same template over and over again. I signed up at the end of March and now it’s June with not much progress. It took me a little time to realize it runs like those “magazine sales” where you pay for the magazines for some kids school trip, but you never actually see them.
Response from ZealthyJun 15, 2024
Hello there, Irena! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!