Rhiannon
If I could give out zero stars I would
If I could give out zero stars I would. This has been the biggest headache ever. They send automated messages and they never read any of the previous messages. It’s like pulling teeth trying to get an accurate response from anyone and trying to get your medication is not worth the fight. Use a different company They will tell you they sent a prior authorization to your insurance company and you need to pay for 3 months. They don’t actually send anything.
Response from ZealthyJun 18, 2024
Hello Rhiannon, we are so sorry to hear that you have not had the best experience using our services. We would love to help turn this around. We also want to review your message thread to see where things went wrong, so we can help ensure that our Zealthy Coordinators are providing great customer service. Also, we want to make sure that your Prior Authorization is going through properly. Please email [email protected] with the Subject Line "TrustPilot" and the email address on your account. Once we get this information we can review your account and help resolve this issue. We look forward to your email. Thank you!



