ZealthyReviews of getzealthy.com

Response from ZealthyJun 19, 2024

Hello KJ! We completely understand wanting to get an update on your order and are so sorry to hear that you have yet to receive it. We would love to get you an update. Please email [email protected] with the email address on your account and the Subject Line "TrustPilot". Once we get this email we will get you an update on your recent order and help you with any other questions or concerns you may have. Thank you!

Response from ZealthyJun 19, 2024

Hello Rebecca, we are so very sorry to read that you have had this experience while using our services. When starting weight loss medication, sometimes there are side effects and these side effects should be addressed by your Zealthy Provider right away. They are specialized in helping solve any side effects from the medication. We understand your frustration with being charged for another order. We want to review your order and see what options we have available to you. Please email [email protected] with the subject line "Trustpilot" and the email address on your account. Once we get this email we will be happy to work 1x1 with you on this issue.

Response from ZealthyJun 19, 2024

Hello Tamara, we are so sorry to hear that you have had this experience while using our services. We are going to be digging into your account to see where things went wrong and why the incorrect information was provided. We do want to assure you that we have canceled all orders and memberships. You are going to see the $650 for your order back on your card within 5-7 business days of 06/18/2024. If there is anything else we can do to help please email [email protected] with the subject line "Trustpilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJun 19, 2024

Hi, We offer our sincerest apologies for any inconvenience this may have caused. We want to assure you that our business operates with the utmost legitimacy. I’ll need to quickly verify your information. Can I please have your full name, email address, and date of birth to look up your profile? This will help us locate the information and address your inquiry effectively. Should you have further concerns, feel free to let us know. Best regards, Anne Zealthy Coordinator

Response from ZealthyJun 19, 2024

Hello Lizette, we are so sorry to hear about this situation with your Zealthy account. We completely understand needing the correct prescription and apologize that the incorrect order was sent out We do see that you were able to speak to one of our leads yesterday who was able to refund you in full for your order. You will be seeing $189 back on your card within 5-7 business days of 2024-06-18. We have also reached out to your Provider to ensure the correct dosage prescription is prescribed to you. If there is anything else we can do to help please feel free to email [email protected] with the Subject Line "TrustPillot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJun 19, 2024

Hey Ashley, we are so sorry to hear that you are being charged for a service you are no longer using. We reviewed your account and see that you did sign up for a monthly weight loss membership. When signing up we do let you know that you will be charged monthly unless canceled out. We do see the service is canceled out so there will be no charges in the future. Since we see you did not use the service we have refunded the last 2 months of fees and will email you with the refund details. If there is anything further we can do to help please feel free to reply to our email. Thank you!

Response from ZealthyJun 18, 2024

Hello Debra, we wanted to confirm with you that we have canceled out your order and refunded the fee. You are going to see your refund within 5-7 business of 2024-06-18. If there is anything further we can do to help please respond to the email we have sent you. Thank you!!

Response from ZealthyJun 18, 2024

Hey there Breanne, we are so sorry to hear that you have yet to receive your order from us. We are hoping you can email us at [email protected] with the Subject Line Trustpilot and the email address on your account. Once we get this information we are going to get you an update on the order, as well as find out why it is running so behind. We appreciate you emailing us and we look forward to working 1x1 with you. Thank you!