D. R.
I spoke with a "Don H" multiple times…
I spoke with a "Don H" multiple times related to my daughters initial signing up and the continuous issue with the payment appropriately being processed. My daughter and I called 4 times over the past 48 hours to either be told please hold and we'll get this resolved (to have no one come back while we were holding for 20 mins), no resolution, calling back, and then to be told the same thing and put on hold. People don't have an hour plus per day for this. I don't know if its their system or the actual people that don't know how to resolve, but this process has been time consuming and terrible. My daughter will be calling and requesting all of her information be removed from their database. Response time is quicker on mostly negative reviews here than actual service provided.
Response from ZealthyNov 12, 2025
Hi there, we hear you and understand your frustration with the slower response from our service team compared to review responses. We sincerely apologize for any delays you’ve experienced and truly appreciate your patience as we work to improve. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.



