ZealthyReviews of getzealthy.com

Scam, will not refund me after I paid $300 for nothing. Do not waste your money!!!

Zealthy is a FRAUD. Never sent me my first package which I wasn’t even aware that there would be three packages because the way they worded it made it sound like I would get all 3 bottles at the same time. Anyways even ignoring their confusing words, they still didn’t send me my supposedly first package. So I went to my bank to file a dispute claim and surprise surprise all of a sudden I get a package on my door after I filed that claim. This is so smart of them because now the dispute will likely not go through and I won’t get my money back because they did send me something. They didn’t send everything that I ordered but they still send me something just so the dispute won’t go through. So now I’m still out of my money. Next thing I did was contact their support to let them know about what’s happening and all they could tell me was “ I’m sorry about the inconvenience. Please know it will not go unheard. If there’s anything else we can help you with please let us know”. This is basically just telling me “you’re on your own now and we’re laughing at you because you will never get what you paid for or your money back”. So if you learned anything about my review please let it be to not trust this fraud company and just keep your company because honestly even if they did send me my medication I wouldn’t trust it by injecting it to my body. For all I know they could’ve just shipped me water just to get my dispute to not go through. Hopefully a lot of people can read this review before this gets taken down because I assure you if this company is willing to scam a lot of people of their money, I wouldn’t put it past them to delete negative reviews that shows potential customer what they are really like.

This company is much more expensive than other companies, which offer the same EXACT service. Beware... they charge a "membership fee" that basically includes nothing (according to them it pays for their "online customer service"), and then charge you for medication separately. Use another service, as their membership combined with the medication results in an excessive cost compared to other providers. MD Exam or Henry Meds are much more reputable.

I've been working with Zealthy for the past 3 months. I really appreciated 1.the ease as to signing up and recieving my medication within a week and 2.the access to a health coach as well with any questions or concerns I had. Prior to zealthy I had spent weeks trying to find anyone who carried Zepbound. It was very frustrating. Working with Zealthy has been the complete opposite of that. *****UPDATE - AWFUL EXPERIENCE AFTER POSTING THIS INITIAL REVIEW*************** I tried to order a refill through their app and was getting the wrong dosage. I contacted the company several times saying that there must be a glitch in the system because the dosage it was suggesting wasn't my current dosage, it was double the dosage and cost. After over 1 month of going back and forth with no help, and asking to get a call back from one of their providers (they never called) I ordered a 1 month dosage that was equivalent to what my 3 months dose was. I even explained why I was ordering the 1 month higher dose because I had gone 1 month without the medication and no one was able to help resolve the issue. Instead they changed the dose to a smaller amount (not the amount I actually requested) and charged me MORE. All without even calling me like I had been asking or 1 month. I would NOT recommend this company. No one seemed to know what was going on. I got the run around & got messages that were very "generic nice" without following up and reading up on the issue I had. I'm still dealing with a dispute and the headaches and time i've spent and lost is no joke.

So, I sign up for the website on 06/23/24 due to a three week long delay if waiting for a prior authorization from my primary physician. I received news on 06/24/24 that my prior authorization was approved by my physician. And I was able to get my medication that my physician prescribed through my pharmacy after 7 pm EST that day. I could not call Zealthy during that day because customer service line was closed according to their website customer service line closed at 8 pm. I am a person who prefers to talk to someone through the phone rather than email. So, I called on 06/25/24 which was the next day, I called Zealthy customer service line. Because I no longer needed their help to get the medicine and I was told it was in process but have not shipped and they would escalate the cancelation of my order and that they can not close my account until I hear from the pharmacy which was fine with me at that time. Then I received a call from pharmacy on 06/26/24 stating that the order was cannot be canceled and that order has still not shipped but label was created on 06/25/24 for the medication to be delivered which is the same day I asked to canceled my order. The Zealthy pharmacy told me that their medication will be delivered on 06/27/24 between 10 am to 2 pm EST. I had told him I will not be using their medication because I already start taking the medication the doctor prescribed and that I canceled the order on 06/25/24. Zealthy pharmacy said I should have call within 24 hours of placing the order in order to cancel for Zealthy which is ridiculous. I asked the pharmacy to close my account. He said he would send me the link and never send anything. Instead, this company trying to keep my money. Anyways, I was be filing a BBB complaint against the company if a refund is not provided to me.

Terrible service! Stay away! After waiting several weeks for my first prescription it was sent to the wrong address. When I finally received it the medicine didn’t work at all. They claimed they refunded me but 3 months later I have no credit. I’m now working with my credit card company to dispute the charges.

Keeps lying about my insurance I had my whole life that I apparently have no coverage from waste of time and money and I want my subscription payment back

I have been trying to get my medication refilled over a 3 week period. They have approved and increased dose, But nobody seems to know how to put it into their system so that I can get my refill. I have called on the telephone as well.As talk to so many people through the messaging system including providers and still have not been able to have this issue corrected. They charged me for the okd order anount after I informed them, not do so because they have not yet corrected the increase in medication that At was approved by the physician. So then they had to refund it because they have no idea what they're doing. Now the medication works, it's too bad.They're customer service leaves a lot to be desired. So here I sit Tuesday night with a dose being due tomorrow which I do not have and no date in sight that I would receive my vials. I am looking into some different companies that have better pricing and I sure hope they have better customer service.