ZealthyReviews of getzealthy.com

As I started the program the customer service was on point for the first couple weeks. I had my labs done, picture, and insurance uploaded. As time went on they stopped responding. When I would reach out they would tell me to be patient and they were having issues with my insurance. I call my insurance company and they proceeded to tell me they were waiting on the info from Zealthy. Long story short, two months later and over $300 spent. I received nothing from this company! No communication nor any reimbursement. I received absolutely nothing from this company. Totally felt like I was scammed. Stay away from this website. It’s a waste of time and money with absolutely no results.

Less than impressed by the chaotic experience so far. No one seems to have straight answers and I'm worried I'm going to lose money due to incompetence at this point. The app also does not let you message which is extremely inconvenient when trying to respond Updated 7/10 Note, my app experience just changed to let me use it today, so it was not resolved as previously stated. I am now being told that my insurance was billed for $800 even though I paid out of pocket for the 1st 3 mo th supply (which on the site when you sign up it says you will not be charged unless insurance doesn't cover, but they conveniently rush an order out so you are stuck with paying them. Cool. Cool.) So incredibly disappointed with my experience dealing with this and stuck for the next few months now that I have paid into it. If I don't have a heart attack from the stress of the poor customer service, I hope I at least lose some weight. 8.11 update. Service is still terrible. The app and site never have the options that you need to schedule appointments or submit your checkin. The only way to submit is to buy more months of non-service. The meds do seem to work as of week 6 but it would be great to know how much I need to take next, alas I get the many Maria's and corrines that are just basically bot responses, and responses to these updates to "contact the help desk" who do not help or fix the bugs. I recommend just going to a real doctor and saving yourself the frustration. Back to 1 star. Riding out my 3 months in regret.

This is a complete scam. They got my prior authorization back within an hour of signing up, for 3 medications and as a former employee of a patient assistance program for medication that is not possible. Insurance companies will take at least a business day. They advised my medication would be $151-$216 however once I paid the $41.99 initial membership fee and proceeded with the medication selection that was just the active ingredient (as I said, my insurance wouldn’t approve the name brand) - the cost went up to $603 for a 3 month supply. I can get cheaper elsewhere so I declined. So naturally I asked for a refund to which a customer service rep MATT R, who was completely dry and rude, advised I could not receive one, and that I should have seen that it was non-refundable when signing up because I wouldn’t have been able to move forward without confirming I understand it was NON-REFUNDABLE. THEN, to make it EVEN BETTER!! My weight loss coach sent me several messages, one being “You can message me anytime, 365 days a year.” then sent another message a day later saying “PS. Just wanted to let you know that I'm typically not available on weekends and most holidays”. This company is very shady, do NOT recommend.

They are complete liars! this is close to fraud! Lets not even talk about the charges. The interesting thing is they would say they submitted a request to my insurance and it was denied and then would push their own stuff. Then another one denied and so on. I have canceled this 5 times both through email, chat and by manually doing it the app section and still get billed. Interesting thing is I decided to reach out to my insurance and they NEVER received a request from them! SO I filed a BBB compliant and magically my insurance approved me for one of them (this was their answer in the BBB compliant) so I reached out to my insurance again and Guess what....AGAIN NOT TRUE.

I joined in good faith, they led me along for a month trying to sell me out of pocket medications even though they knew I wanted to go through my insurance, the insurance company denied the claim and the still took the money out of my account without providing the services. Stay away from Zealthy. They are a scam

Waste of money. Medication does not work like other medications that I’ve had from other companies (same medicine). I don’t think it’s actually semaglutide. Paid for another refill just to see and they claim it was delivered but I never received it…the picture of the delivery was not even my house.

TERRIBLE!! Do not waste your time (or money!) I have been charged twice on a cancelled account and they will not refund my money. I cannot get ahold of anyone by phone and receive the same standard response of "you clicked agree"

I recently moved and immediately updated my address on Zealthy’s website. A week later, Zealthy’s partner pharmacy shipped my medicine, which needs to refrigerated, to my old address. The medicine is in constant short supply, and it was shipped 3 weeks later than scheduled. Neither Zealthy nor their pharmacies provide any heads up before a medication ships, so it’s completely unpredictable. I don’t have any way to get my medication from the old address, and Zealthy is blaming me for this because they’re saying I should have called them in addition to providing them my new address via their website.