Kp
Fraudulent charges on my account
Fraudulent charges on my account, undisclosed charges. Just read that there are multiple lawsuits against zealthy regarding "burdensome and convoluted cancellation practices" additionally "Zealthy and its affiliated medical corporation, Bruno Health, Robertson and Echeverry violated ROSCA by failing to clearly disclose material terms of online subscriptions before obtaining consumers’ billing information, by failing to obtain consumers’ express informed consent to those terms before charging their credit cards and by failing to provide consumers with a simple cancellation process to stop recurring charges." They are also being sued for having their employees post FAKE & FALSE REVIEWS online.. I thought my cost was going to be $453, 2 days AFTER my order I get a receipt for $670 & when I tried to cancel they kept saying everything had been processed. They PURPOSEFULLY wait a few days to send an invoice then say. Oopsy. To late to cancel. I filed a complaint w FTC & lordy, there's a TON of complaints on there about their unfair business practices FIND ANOTHER COMPANY, THIS COMPANY IS A SCAM PS. You can file a complaint w the FTC regarding their misleading & unethical practices as well as dispute w your credit card company or bank. They will TRY & say they can't do any refunds if they've contacted the pharmacy, etc. THIS IS A LIE. If they over charge and/or have hidden fees, you can dispute those charges and get em back. They respond by saying sorry about that, but you've cancelled, so no more fees, but you CAN get reimbursed for their stealing your money. And No, I will not "contact you". I have dozens of messages & emails where you REFUSE TO REFUND, so I disputed w my cc company & had you blocked on my cc from further charges. Your company is a scam.
Response from ZealthyJul 29, 2024
Hello KP! We are so sorry to hear that you are not having the best experience using our services. We would love to review your account, look over the charges on your account, and help resolve any troubles you are having. If you can please email [email protected] with the Subject Line "Trustpilot" we would greatly appreciate it. We look forward to your email and working with you further!



