BCCochran
Proceed with caution….
I tried this online weight loss program hoping I could gain access to the GLP-1 medications that are out of stock in local pharmacies. I filled in all my medical history and even uploaded recent lab documents from PCP. I was told that they would attempt to get prior authorization for the medications. Both medications were denied by my insurance, but the company is pushing you to order their generic medications for $150-200/month on top of the $100+ monthly membership fee. They say they accept insurance but at no point was that addressed. When i received my denial info on the prescriptions, the company was asking for additional info to get the medications approved. I don’t think company truly tries to get the prior authorization approved. My PCP was able to get the PA approved on the 1st attempt. I wasted my $49 with this company…..
Response from ZealthyApr 22, 2024
Hello there! We are so sorry to hear about this situation. We do try our very best to get your prescription covered by your insurance as we pride ourselves on trying to get you the best price for the prescription you need. If your insurance denies your medication request we always offer our other available options. We are happy to hear that you were able to get the medication you needed. We are going to be reaching out to you via phone and/or email with more information on the charge and what we can do to help you with it. We look forward to working 1x1 with you.



