ZealthyReviews of getzealthy.com

Your website doesn't offer an easy and intuitive way to pause or cancel a medication's prescription. So, you just keep trying to exploit my credit card for payment without offering an "out" if I no longer require the prescription. I haven't had another Dr's online check-up since my first prescription January 2025, yet Zealthy is just trying to push through the sale for another session. It's not right, and Zealthy needs to offer an easier way to "pause" or cancel a prescription!!

Terrible terrible company. I paid $850 for a prescription they sent me semi glue tide and I ordered trizepatide. I know the difference between the two because the semi glue tide makes me sick as a dog. I contacted them with no reply. Couldn’t get a reply for nothing then they turned around and charge me $339 in the email from them said I had a membership that I had to cancel it so I went on my app showed I’ve never had a membership. Emailed the guy back and now he won’t respond. I want my $850 back plus the $339. These people are a rip off.

My husband ordered this and was told it was $39. He provided our insurance. Then we were charged $670 that we were never told we were going to be charged. After we scrambled trying to find a number we got a message saying they were closed but obviously they were open because someone was charging our card and communicating with him. They sent a message saying they couldn't read our insurance which if you know the person has insurance why don't you try to resolve it before charging someone? My husband sent an email that evening telling them to cancel the order. My husband called first thing in the morning when they opened and cancelled everything. We were told that the $39 wouldn't be refunded which is bull crap when it had been less than a day but the $670 would be refunded in 7 to 10 businesses days. She said it usually takes less time. He asked her to make sure his subscription was cancelled. They went through everything on the phone and she verified it was cancelled. Then hours later he called back and got a different story saying he had to talk to the pharmacy and they texted a tracking # saying a label had been created. The pharmacy said that if a label had been created the product had been shipped and there is nothing they can do and they couldn't refund our money. My husband has called and emailed repeatly trying to get this resolved and you guys are refusing to refund us our $670. DON'T FALL FOR THIS COMPANIES DISCEPTION THEY WILL RIP YOU OFF WITHIN THE FIRST 24 HRS OF COMMUNICATION!!!!!! NOT WORTH THE HEADACHE JUST GO TO YOUR DR IF YOUR GONNA PAY THESE PRICES THEY WILL AT LEAST HELP YOU WITH DISCOUNTS!!!! -Update: Got an email back from this Jojie character and this is what we were told- Please know that the $39 initial payment is non-refundable, as you were seen by the medical provider during your first month and the service was rendered. This is outlined in the terms and conditions agreed upon when signing up. Our program is membership-based, with the $39 covering your initial membership, and subsequent fees of $135 per month (or $216 for 2 months prepaid) cover access to your provider, care coordinator, program tools, non-GLP1 medications, and personal coaching. Regarding your order for $670, as this order was fulfilled and delivered, we are unfortunately unable to issue a refund for it. We have already canceled your Weight Loss Membership to prevent any future charges. I hope this information clarifies your account status, and I truly appreciate your understanding. Warm regards, Jojie Zealthy Review Coordinator. ...the pricing is still not adding up Jojie and it isn't disclosed very well. My husband was under the impression they would charge our insurance and we would pick everything up at the local pharmacy because the ask your preferred pharmacy and insurance card. They quickly said they could read his card after he had sent the email to cancel and proceeded to do whatever they wanted with our money.

They don't disclose a 135.00 per month consultation fee. They double charge. Terrible customer service. No refunds.

I can't go on enough about how amazing every provider I've dealt with on Zealthy has been. They really know their stuff, which makes the fact that they're truly held back by a genuinely god-awful platform all the more sad. I was originally signed up for a subscription that renewed every three months. Somehow that got screwed up and my subscription got "disassociated" from my account (of course my payment was still being collected. I would book appointments and have the provider not show because the appointment didn't come up on their end due to this error. Eventually they cancelled my subscription, but only offered a partial refund despite me explaining that I hadn't really been able to use the service for months. I always put in for prescriptions on time, but invariably something happens with the prescription review and the meds don't get here on time. I'm going through withdrawal cycles every 3 months because of this. I really wish that whoever is running this platform had to use it for their own medical needs so that they could see how frustrating and intractable it is. For the subscription price and inflated cost of the medicine, this is an unacceptably poor level of service.

Absolutely horrible experience! First, they charge way too much for a monthly membership to get absolutely nothing out of it, and if you ever try to get a refund for services that you never even used, good luck! They're absolute scam artists! It took me 4 days to get in contact with them and try to explain to them that I already had a prescription for wagovy and I didn't need another prescription I was looking for an alternative for shipment. They continually tried to charge my card after I told them over the course of 4 days to stop trying to charge my card, I had to report to my bank fraudulent charges to get them to stop, I had to dispute the charges that were charged to my account, and I had to report them to the better Business bureau because they refused to refund me the membership fee for services I never used. Absolutely awful awful place. They should seriously be put out of business for their lack of business ethics.

If other customers have the same experience as I do I don’t know how they stay in business. This is the 3rd time in almost 2 years that my account hasn’t been double charged and no medication. This time this has been happening since August. Every time I call it’s someone different with different answers. I was triple charged for membership and refunded then automatically charged for medication on 11/13 that I had not requested. When I called was told my medication would be sent. Then told by some else I needed to request medication which I did. Still getting messages to place refill order after having done so.

I have never fulfilled my full membership and yet they charged me $39. I called and cancelled......Today I see that they charged me $135l I have never asked for their product nor did they send me any notification that any had been sent, In communication to them today, they h=gave me some BS, lame excuse on why they can't refund me but I will purse that refund until I get it. Any person using this company, do so at your own risk......