ZealthyReviews of getzealthy.com

Response from ZealthyDec 8, 2025

Hi there, I’m truly sorry for the frustration and ongoing issues you’ve experienced with charges and not receiving any medications. I understand how upsetting this must be, especially dealing with it for so long; that’s not the experience we want for anyone. Your feedback is important and helps us see where improvements are urgently needed. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I personally respond to all emails within 1–2 business days and look forward to working 1x1 with you to resolve this issue. Thank you

Response from ZealthyDec 8, 2025

Hi there, I’m truly sorry for the frustration and concern this situation has caused you. I understand how upsetting it must be to see charges continue after you canceled and never received any services. That’s not the experience we want for anyone. Your feedback is extremely important and helps us see where improvements are urgently needed. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I personally respond to all emails within 1–2 business days and look forward to working 1x1 with you to resolve this issue. Thank you

Response from ZealthyDec 8, 2025

Hi there, I’m truly sorry for the frustration and concern you experienced with your order and account. I understand how upsetting it must have felt to see a change in your prescription and to feel blocked when you reached out; that’s never the experience we want for anyone. Your feedback is important and helps us see where we need to improve. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to address your concerns. Thank you

Response from ZealthyDec 8, 2025

Hello Morgyn! I am truly sorry to hear that you have had this experience and that you are having trouble canceling. Typically, the message you are referring to can be bypassed, so you are able to head to the My Profile - Manage Membership - section of your account. If you are still in need of help, I would be more than happy to assist. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!

Response from ZealthyDec 4, 2025

Hi there, I’m truly sorry you experienced this. Being charged more than the $866 you authorized is a serious concern, and I understand how upsetting it feels, especially when it happened during a holiday sale and the order was shipped before this was resolved. Your feedback shows us where we need to do better. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to get this sorted out. Thank you

Response from ZealthyDec 3, 2025

Hi there, I’m truly sorry for the experience you’ve had. Having your order messed up and dealing with it for weeks would leave anyone frustrated, and your feedback shows us we need to do better. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to make this right. Thank you,

Response from ZealthyDec 2, 2025

Hi Vanessa, we’re really sorry for the frustration this has caused. We understand how upsetting it is to see multiple charges due to a platform issue, be told refunds would be processed, and then still be waiting. Being charged over $800 more than expected is not okay. We sincerely apologize for the delay and the stress this has created, and we want to make this right for you. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you to review the charges and ensure this is fully resolved. Thank you.

Response from ZealthyDec 2, 2025

Hi there, I’m really sorry you’ve been dealing with this for months, not being able to log in or cancel when you’ve been trying is incredibly frustrating, and you’re absolutely right to feel that way. Your feedback helps us see where our process needs to improve so this doesn’t happen to others. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you. Thank you,