ZealthyReviews of getzealthy.com

Zealthy is a terrible irresponsible company! Please spend your money elsewhere. I enrolled over 2 months ago, and I have only received one shipment of medication. They make it sound like you will gets meds in a matter of days, but it was full month before I received my first dose. Very unfortunately, after I administered the first one, I dropped the bottle and it broke wasting all the medication. I wrote Zealthy, and they quickly responded that they would send a replacement free of charge. I was thrilled and so thankful. It has now been 6 weeks, and I have not received anything. Even without the extra bottle, it is way past time for my second refill. I was patient and asked several times what the delay was. I keep getting vague responses and the runaround. I have now requested a refund twice because I am tired of waiting and I do not trust that I will get any more medication, and now I am getting crickets. No one has answered me in 2 weeks. This is not acceptable! Please do yourself a favor and go somewhere else. There are plenty of companies doing this that care more about their customer.

Please do not waste your time or money on this company. They are happy to take your money and very first order then they will not respond to messages or help you with your healthcare questions or concerns. Messages are left without responses or they simply reply “someone will respond in 1-2 business days” but they never do. If you request an appointment with a “provider” you cannot get one. It’s just a random person on a video call in their basement who cannot help you or answer any of your questions and they are not a qualified healthcare professional.

I ordered a prescription on Oct 3rd. A couple weeks in I used the chat feature to ask if it had been shipped. Got a generic reply "no info yet" is all. Now, I've messaged them 3 more time plus an email. Nothing. Not one reply back. Not my prescription, no refund nothing. I promise you I have been professional so there would be no reason not to try and handle the situation on their end. I will adjust this review if I can actually get a hold of someone and get a refund but I believe this is a SCAM company. Stay away!! Many real companies out there to deal with. If they are a real business then their level of service is beyond bad. Either way, stay away!

When I signed up I was getting emails everyday and they submitted the documents to my insurance provider which I got approved right away. Them I was asked to pay for the first 2 months and I did exactly that. Now as of today no more emails in regards to my prescription being sent out I messaged my team about this and no reply, it is not that hard to send my prescription out now I want my money back and will go to another company.

-I was overcharged and not given a refund -Not given a weight loss coach -Terrible customer service Zealthy has some of the worst practices I’ve ever experienced. I signed up with their weight management/weight loss program. I have a needle phobia and wanted to try the oral semaglutide capsules. Because everything on their site and app are built for the injections, I had a lot of difficulty getting started, which should have been a red flag. I proceeded through the process, having nothing but issues with the app and website to add my information to forward to the provider. Then the info would go to the provider, and just sit. I would eventually message the team and they would resubmit and try to get me to restart or I would be asked injection related questions. When I needed refills, the only way to get refills was to do so via the same link as injections, but the questions didn’t make sense. I understand the oral medication isn’t the main product, but the product should be a line item. I was overcharged for medications, not given a coach but still charged for the membership, and their customer service is severely lacking. Do not use this service. There are much better options out there that won’t scam you out of money.

If I could give zero I would. I paid the into price on 11/1 for 49.00 only to get told over and over that they couldn't verify my insurance and kept pushing me to buy the product up front. I called my insurance directly to verify twice and had no problems. Getting major scam vibes. They don't really care about your insurance and want to get you to buy the product direct. You also get put on auto pay without authorization so be careful.

They advertise a specific product, but they don't actually sell it. They sent a weaker version, charged me twice, and then wouldn't answer my messages. I had to call my credit card company to get it fixed. Avoid these crooks. They're a huge scam and I hope they get sued soon.

Initially, Zealthy appears to be a good value but when all of the fees are settled, there are many providers with more bang for the buck. I canceled my membership and Zealthy sent me the refill anyway, saying I couldn’t return the product and attempted to charge me. Thanks to customer protection at Capital One! Not sure why they thought I was responsible for a thousand dollar error made on their side.