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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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They continue to try to bill me for medication I didn't ask for nor did i want. I get a bill for 670.00 dollars every three days to which I have to file a fraud claim with my bank. I contacted their support team and they keep saying they fixed it . Don't ever go through zealthy there a horrible company
Response from ZealthyNov 19, 2024
Hey Brandon! We are so sorry to hear that you have run into this problem while using our services. We want to help ensure that no future orders go out if you are no longer in need of them. Please email [email protected] with the subject line Trustpilot and our team will be more than happy to assist you. Thank you!!
KH
Katy H.
Still no meds, paid for monthly membership with no meds due to their “need to change pharmacy providers for CA”…but I don’t even live in CA
They charge a monthly membership and I signed up November 3. It is now November 19 and my order has still not even shipped. It takes 5 to 7 days to receive it once it’s been shipped so I will have essentially paid for a month membership with no medication in hand due to, what they say is a change in pharmacy provider. First they said it was for the state of California and once I verified, I don’t live in that state they could not clarify in every response since has only been that they are rushing to get it shipped and will give me my tracking number once it is ready. I have asked for a reimbursement for the month and also asked for a simple estimate of how much longer and cannot get a straightforward reply. very disappointed in their customer service although I cannot review the medication since I have still yet to receive it. After this process, I will be canceling and finding another resource.
Response from ZealthyNov 19, 2024
Hello Katy! We are so sorry to hear that you have run into this issue with your order. We want to get your account looked at right away so we can get you an update on your order and help ensure everything is set up properly for you. When you have a moment please email our team at [email protected] with the subject line Trustpilot and we would be happy to help. Thank you!
CJ
Carol J.
Scam company
Scam company. They charged my credit card before I agreed to the program. Now giving me a hard time getting a refund. I will have to charge them back through my credit card company. DONT give them your credit card number. They charged for a service that I did not receive and after three emails, refuse to issue credit.
Response from ZealthyNov 19, 2024
Hello Carol! We are so sorry to hear you have been charged for our services when you are not using them, going forward. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee.
For additional help please email [email protected] with the subject line Trustpilot and our team will be happy to look into this fee. Thank you!
AM
Ashley M.
Not a happy customer at all
Not a happy customer at all. Well first off I believe they over charged me. 800 something dollars for 3 months when the first month should have only been $89. I get my vial and the doctor prescribed me 12.5 units for 3 months. That doesn’t sound at all the way it should be prescribed from what Iam reading online. I’m not being titrated up any. Another thing I haven’t heard from a team member in 3 maybe a little longer weeks. I will be calling them when the weekend is over to see why all the discrepancies. I am a paying customer like everyone else I expect Zealthy to not try to play me like a fool so they can get more money out of me in the long run because that’s what I feel like they are doing!!
Response from ZealthyNov 18, 2024
Hey Ashley! We are so sorry to hear that the start of your journey with us is not what you were expecting. The $49 monthly weight loss membership fee is to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee. For further help please feel free to give us a call at 1-877-870-0323 or email us at [email protected] and our team would love to assist.
MA
Martin
They debited my account and 6 weeks…
They debited my account and 6 weeks later I am still waiting on my medication. They suck
Response from ZealthyNov 18, 2024
Hey Martin! We are truly sorry to hear that you have yet to receive your order. We would love to dig into your account and see what the hold-up is. Please email support @ getzealthy.com with the email address on your account, and we will be happy to help you further. We look forward to your email!
RA
Rachel
I didn’t even finish my profile and…
I didn’t even finish my profile and tried to delete my account and credit card info once I saw the cost which was not divulged until after the 49.00 fee. I also didn’t know that They charge for scripts separately. They charged my card anyway I had to dispute it. It says it’s inactive and they charged me still. I contacted the FTC, Scammers. I am going to have to file a claim now.
Response from ZealthyNov 18, 2024
Hey Rachel! We are so sorry to hear that you have been charged for our weight loss program and are not using it. We are more than happy to look into a refund, as well as cancel the service out, if you do not plan on moving forward. Please email [email protected] with the subject line Trustpilot and our team would love to help you further. Thank you!!
LE
Lee
When using Zealthy
When using Zealthy, be aware of their wording, they say 49.99 to start you journey, when In reality it's only for online service that's only available 1 to 2 days, a month after the 49.99 your then charged 199.99 and thats still not for your MEDICATION, it's only still for your physical online support, that's not as fast as service as expected for 200.00 a month, then you have to pay additional for your medication, I really think these sites are rip offs, it's no way I should have to pay 200.00 a month for a doctor to tell me how to take my medicine, then the medication is extra etc, they know obesity has skyrocketed since Covid so I think alot of these businesses are taking advantage of that and it's not fair, so I made this review to let people know to PLEASE READ THE SMALL PRINT, and watch out for the fees cause they are tricky.
Response from ZealthyNov 15, 2024
Hello Lee! We are so sorry to hear there was confusion regarding the Zealthy Weight Loss Membership. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee. If there is anything we can do to help better your experience, please email [email protected] with the subject line Trustpilot and we would love to help you further. Thank you!!
SJ
SJ
Responsiveness lacking
I have been trying to get renewal for awhile. I have paid the required amount for care but they want me to pay out of pocket for the prescription along with the subscription which is over $500 for two months when my insurance will pay for a different prescription. A full month of care was paid for WITHOUT any medication and no care. It’s not worth the time and money. Takes days to get responses of what I actually need to do. I’ll just ask my GP going forward.
Response from ZealthyNov 15, 2024
Hey SJ! We are so sorry to hear that you are having this trouble with your refill. We want to get your account reviewed right away to find out why the delay is as well as help ensure you get an update as soon as possible. Please email [email protected] with the subject line Trustpilot and we would love to assist you further. Thank you!