ZealthyReviews of getzealthy.com

Response from ZealthyMar 4, 2024

Thanks for your feedback. Glad to hear the coaching has been helpful. Sorry to hear the provider was taking too long to respond. We've improved our systems and now review weekly to ensure average response times are under 1 day. Hopefully, you've seen things improve since this review.

Response from ZealthyDec 20, 2023

Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've faced. We understand the importance of timely and reliable service, and we regret that we fell short of meeting your expectations. We want to assure you that we take your concerns seriously, and we are actively investigating the issues you've raised. Delays in medication delivery and unresponsiveness are certainly not the standard we aim to uphold, and we appreciate your patience as we work to resolve this matter promptly. In the meantime, we are grateful for your positive feedback regarding the weight loss coach and their nutritional tips. We understand the importance of providing a comprehensive and supportive experience, and we are committed to addressing the issues you've highlighted to enhance our overall service. I have personally messaged a provider regarding your refill should you wish to proceed.

Response from ZealthyDec 1, 2023

Hi Melissa! We are sorry to hear that the medication did not work for you and that you experienced difficulties with our services. We apologize for any inconvenience caused and want to assure you that we are taking this matter seriously. We will be reviewing your account and working with the provider to identify what went wrong so that we can prevent this from happening again in the future. We will be in touch with you via phone and/or email to discuss this further and offer you any assistance that you may need.