ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
Showing 156 reviews with 3 stars · Clear filters
Nathaniel W.
Great love it
Response from ZealthyFeb 16, 2026
Hi Nathaniel, thank you for sharing your feedback! We see your 3-star review and would love to make your experience a 5-star one. If you ever need assistance or have any questions, you can reach out to us directly. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you.
Jody
I was frustrated in the beginning because I couldn't find a clear answer to what was the cost. I couldn't find an answer to whether my health insurance would cover at least some of the cost.. I literally took a leap of faith and did my first order now things are clearer but they send me way way to many emails it's truly annoying. The cost is high for me as my income is budgeted. I'd appreciate some lower payment options a great deal. The medicine works though.
Response from ZealthyDec 23, 2025
Hi Jody, we’re really sorry for the frustration you felt early on. Unclear pricing, insurance questions, and feeling overwhelmed by emails can make starting stressful, and we understand how that impacted you. We appreciate you giving it a chance, and we’re glad to hear the product is working for you. Your feedback about email volume and the need for more affordable payment options truly matters to us and helps guide improvements. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
Ashley L.
It's okay but they're a real pushy
Response from ZealthyDec 5, 2025
Hi there, thank you for sharing this. I’m sorry to hear the experience felt a bit pushy. You deserve a process that feels comfortable and at your pace, and your feedback helps us see where we need to improve. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you. Thank you,
Vernon H.
The expiration date on my first shipment came before my recommended usage date.
Response from ZealthyNov 24, 2025
Hello Vernon!Thank you for sharing this feedback with us. We’re so sorry to hear that your first shipment’s expiration date did not align with your recommended usage timeline. That’s absolutely not the experience we want for our customers, and we appreciate you bringing it to our attention. I want to look into this right away! Please email me directly with your date of birth and an image of the order. You can email me directly at [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
Torie K.
Poor communications
Response from ZealthyNov 7, 2025
Hi there, we’re sorry to hear communication hasn’t met your expectations. We completely understand how frustrating that can be. Your feedback helps us see where we can do better to make every interaction clearer and more supportive. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you to make this right. Thank you.
LC
Fairly good service, medication works great.
Response from ZealthyOct 14, 2025
Hello! Thank you so much for taking the time to provide feedback on how using Zealthy has been for you. We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 3-star review into a 5-star review. We are always looking to improve and would love to get more information from you. Please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.
Sam
App super glitchy, poor support, bait and switch pricing (a $50/month fee promised, $150/month actual at checkout, blew out to $449/month after just 3 months), overcharging, chat system very badly designed and breaks. Complete disaster. Edit: apparently the $449/mo now includes the medication, my misunderstanding. I am trying again, and appreciate the reply and chance to connect.
Response from ZealthyOct 1, 2025
Hi there, thank you for sharing this update and allowing us the opportunity to address things with you directly. We understand how frustrating it must have been to deal with the pricing confusion, app glitches, and support challenges. That’s not the kind of experience we want for any patient, and we’re truly sorry for the stress this caused. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to review your account and make things right. Thank you for bringing this to our attention.
Christy
Was charged 3 times for refill and never got the medicine. Charge for August 19, August 29 and September 20th
Response from ZealthySep 21, 2025
Hi Christy, thank you for sharing this. I’m so sorry to hear you were charged multiple times without receiving your refill. We understand how upsetting and frustrating that must feel. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I personally respond to all emails within 1–2 business days and look forward to working 1x1 with you to get this resolved quickly. Thank you, and I appreciate you bringing this to our attention.